Community Youth Hub Worker; Relief

We don’t have a mold for you to fit. We have a mission for you to join!

Most jobs want you to button up and blend in. At Youth Opportunities Unlimited (YOU), we want the opposite. We want the unique perspectives, the diverse talents, and the personal story that makes you who you are. Why? Because the youth we serve are not one size fits all and the people who support them shouldn’t be either!

At YOU, we believe meaningful impact is built collectively, and that every role contributes to something bigger than itself. We value your ability to bring fresh ideas to the table and innovate new ways to steward and strengthen the financial systems that power our mission, working within a team that walks alongside youth every step of the way!

Build a community where youth are embraced, empowered, and thrive. Be bold. Be authentic. Be YOU

Reporting to the Community Youth Hub Team Leader, the Community Youth Hub Worker (Relief) will be responsible for the successful day-to-day operations of the Community Youth Hub, including conducting intakes/discharges, assessments, and providing individual supports to youth accessing services. Qualified candidates possess exceptional communication and de-escalation skills, work well in a fast paced and dynamic environment, and hold values that support our corporate vision of being “A community where youth are embraced and will thrive”.

Relief Staff will be required to work 4 shifts per month inclusive of weekend and overnight shifts, subject to availability of shifts. Relief Staff must be available to work 5 statutory holidays, including 2 of the 3 statutory holidays between the period of December 25th and January 1st. Failure to meet these minimum shift requirements may be deemed job abandonment.

Specific responsibilities include but not limited to the following:

• Facilitates daily programming in accordance to the standards and policies and procedures of the Community Youth Hub
• Administering assessments to youth (e.g. VI-SPDAT) and initiating participant’s plans as soon as possible (e.g. diversion, family reconnection, rapid rehousing, or shelter intake, etc.).
• Provide appropriate community referrals and supports to participants
• Write participant case notes, occurrence reports, shift change forms in a timely manner
• Promote adherence to expectations in accordance with policies and procedures
• Responsible for conducting security checks and identifying safety and security needs
• Receive donations from the community
• Utilize successful de-escalation strategies to support youth experiencing trauma, mental health, or behavioral challenges in accordance to our policies and procedures
• Assist and maintain the general cleanliness of the Community Youth Hub including keeping work spaces tidy, laundering of linens, and preparing food for food service, clean up and ensure all supplies are available.

Hours of Work

Must be able to meet the minimum monthly shift requirements, as well as holiday requirements.

Daytime, evening, weekend, and overnight work required

JOB SPECIFICATIONS

• Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education and experience
• Experience working with individuals experiencing homelessness, mental health, trauma, and addictions
• Ability to work days, evenings, weekends, and overnights
• Proven ability to manage multiple tasks, meeting targets and deadlines
• Proficiency in Microsoft Office 365 including SharePoint, Word, Outlook, Excel and Power Point
• Must have access to reliable transportation

Our Commitment to Equity and Inclusion:

YOU is actively building a diverse board and workforce reflective of Canadian society. As a result, we promote employment equity and encourage candidates from Indigenous, Black, and other racialized communities, 2

SLGBTQI+ people, individuals with disabilities, women, and other people from communities facing systemic inequities. We recognize that structural barriers shape experiences and job qualifications. We encourage you to apply even if you feel the position would be a stretch.

Youth Opportunities Unlimited is committed to developing inclusive and barrier-free selection and appointment processes as well as work environments, in support of the Accessibility for Ontarians with Disabilities Act 2005 and the Integrated Accessibility Standards Regulation 191 11. Should an applicant require accommodation at any point during the recruitment process or as an employee during subsequent employment, they are invited to communicate and discuss their requirements at
We thank all applicants however, only those selected for an interview will be contacted.