Withdrawal Management Counsellor

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* Job Description:

**** Relief position
**** No guaranteed hours; requirement of 1 shift per month.*
* ** POSITION PURPOSE

SUMMARY:

** This role supports the intake, initial counselling, and casework process for clients in various treatment and support programs. The role contributes to regular and special program activities, development, and evaluation. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.  
** Accountabilities:
**** Role Specific Responsibilities
*** Observe, record, assess and manage the behavior of residents who are intoxicated, in the state of withdrawal, and in crisis; monitor residents and record significant changes in their level of functioning.
* Provide physical care/procedures as outlined in policy and procedures or directed by Manager.
* Document admission and discharge data, client service plans and progress toward goals, and any other significant information relating to quality care.
* Formulate a comprehensive client service plan (including discharge) in collaboration with the client.
* Educate residents about the effects of chemical dependence and substance use, along with the process of recovery.
* Provide emotional support and information regarding treatment options and make appropriate referrals.
* Provide clients with individualized assessments as outlined in the Admission and Discharge and Assessment tools provided by the Ontario Substance Abuse Bureau.
* Communicate client response to procedures and activities, and report any changes or adverse effects to the Manager
* Provide individual and group counseling and facilitation and aftercare support and the provision of support, counseling and education to families and other client supports.
* Identify and refer all medical emergencies to the Emergency Department when necessary.
* Responsible for the contents, upkeep, and tidiness of the supply room – including toiletries, linen/towels, personal hygiene; ensure that clients have adequate supplies of personal items, including clothing.
* Responsible for helping clients to store, retrieve and secure their belongings throughout their stay.
* Perform regular rounds throughout the floor, including walking through the dormitory, bathrooms, and lounges.
* Perform the routine and emergent household tasks to maintain a clean and safe environment.
* Advise the Manager of equipment problems or programming needs
* Perform all necessary clerical duties, data entry, and report writing, answer the phone and relay messages as required
* Participate in Quality Assurance Program as requested by Manager
* As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Withdrawal Management Program Manager
** Health and Safety
*** Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
* Work closely with security, identifying any safety and security needs.
* Responsible for the following, work in compliance with the Ontario Health & Safety Act and Regulations, use personal prescribed safety equipment and clothing as directed by the employer, report workplace hazards, dangers, injuries or illness, work in a manner as required by the employer, and report workplace injuries or illness.
* Responsible to follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual.  
** Perform other position related duties as required.*
* ** CRITICAL RELATIONSHIP MANAGEMENT:
**** Internal:
*** Work cooperatively with staff from various Centre of Hope departments.
* Participate in regular staff meetings to review…