Crisis Counsellor Float

Provide crisis counselling in London, Ontario, using mental health assessments and rapid response to support individuals during urgent situations.

As a part-time, permanent Crisis Centre Float Counsellor, you will provide psychosocial responses across crisis programs. The work includes therapeutic engagement, crisis intervention, referrals, and short-term stabilization. Supports may occur in person, by telephone, virtually, or through mobile response.

• Complete mental health and addictions assessments using crisis management theory
• Identify safety risks, psychiatric impacts, and stabilization opportunities
• Establish therapeutic relationships and provide crisis intervention
• Coordinate referrals and advocate for community supports
• Provide Reach Out support through phone, text, and web chat

• College diploma or university degree in mental health or addictions
• Three years’ direct-service experience with related post-secondary education
• Valid driver’s licence, insurance, and access to a vehicle
• Current satisfactory Police Vulnerable Sector Check
• Regular attendance and crisis intervention experience are required or preferred

Use crisis assessment, therapeutic support, and referral coordination skills across London’s Crisis Centre Float programs.