Crisis Counsellor Float

Provide crisis counselling in London, Ontario, using mental health assessments and rapid response to support individuals during urgent situations.
As a part-time, permanent Crisis Centre Float Counsellor, you will provide psychosocial responses across crisis programs. The work includes therapeutic engagement, crisis intervention, referrals, and short-term stabilization. Supports may occur in person, by telephone, virtually, or through mobile response.

Key Responsibilities:

Complete mental health and addictions assessments using crisis management theory
Identify safety risks, psychiatric impacts, and stabilization opportunities
Establish therapeutic relationships and provide crisis intervention
Coordinate referrals and advocate for community supports
Provide Reach Out support through phone, text, and web chat
Requirements:
College diploma or university degree in mental health or addictions
Three years’ direct-service experience with related post-secondary education
Valid driver’s licence, insurance, and access to a vehicle
Current satisfactory Police Vulnerable Sector Check
Regular attendance and crisis intervention experience are required or preferred
Use crisis assessment, therapeutic support, and referral coordination skills across London’s Crisis Centre Float programs.