Senior Full-Stack Software Engineer; AI Automation

Position Overview

We’re building the next generation of customer and employee identity solutions, and we’re looking for a Senior Full‑Stack Software Engineer to help us evolve our CIAM platform. In this role, you will design, build, and support authentication features and integrations in security‑sensitive environments. Our approach is automation‑first and AI‑enabled—quality, validation, and release readiness are engineered into the system from the start, not added at the end.

• Design, build, and enhance CIAM authentication features and integrations, owning changes from design through production support.
• Develop application and integration code with quality, security, and reliability built in through automated testing and validation.
• Introduce and continuously improve automated tests, checks, and quality gates as a standard part of feature delivery.
• Use AI‑assisted development tools thoughtfully to accelerate activities such as test creation, validation, and regression coverage where they add clear value.
• Identify repetitive or manual work across testing, environments, and releases, and reduce it by improving system design and automation.
• Enhance CI/CD pipelines to ensure issues such as regressions, configuration errors, and security gaps are detected early and automatically.
• Collaborate with engineering leads, architects, release teams, and external vendors to translate standards and risks into enforceable, automated controls.
• Apply sound engineering judgment, share technical perspectives, and respectfully challenge solutions that increase complexity without improving outcomes.
• Leave systems easier to test, validate, maintain, and release than you found them.

• Approximately 5+ years of professional software engineering experience, including building and supporting production systems.
• Experience with full‑stack or backend‑focused development, including APIs, integrations, and distributed systems.
• Exposure to authentication, identity, or security‑critical systems is an asset but not required.
• Hands‑on experience with CI/CD pipelines, automated testing, and quality controls integrated into everyday development.
• A track record of replacing manual or repetitive work with automation to improve reliability and delivery efficiency.
• Comfort using modern development tools, including AI‑assisted tooling, with good judgment around when automation is the right solution.

• Strong problem‑solving skills, independence, and the ability to collaborate effectively across teams and with external partners.
• A mindset focused on ownership, learning, and continuous improvement.

Location:

Waterloo, Ontario. Hybrid working arrangement. Salary range: $ – $ CAD, plus incentive programs tied to business and individual performance. Eligible employees receive a wide array of benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance, adoption/surrogacy and wellness benefits, employee/family assistance plans, retirement savings plans with employer matching, and paid time off plus statutory leaves.

A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner consistent with applicable laws and Manulife/John Hancock policies.

Manulife is an Equal Opportunity Employer. We embrace diversity and are committed to fair recruitment, retention, advancement, and compensation practices. We administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, age, marital status, family status, disability, veteran status or any other protected class.

It is our priority to remove barriers and provide equal access to employment.