Senior Backend Engineer

London Office – Permanent Full Time Employee – Hybrid

As a Senior Backend Software Engineer you will design, develop, deploy and operate business‑critical features that add value on top of voice. You will evangelise best practices, mentor colleagues and help improve quality, excellence and agility across Engineering. Our services are hosted on AWS and integrate with customers’ core tools such as CRM, Helpdesk and E‑Commerce.

• Participate in requirements analysis to provide the right technical and business solutions for our customers.
• Own design, architecture and end‑to‑end delivery of key modules.
• Write clean, scalable code and test, deploy, update, refactor and debug applications and systems.
• Deliver high‑quality, secure voice solutions for Aircall clients.
• Optimize product and platform performance and monitor live sites.
• Participate in an on‑call rotation to respond to critical system issues and maintain continuous reliability.
• Mentor and coach team members.

• 6+ years of backend development experience in a large‑scale, typed language, with a focus on security, scalability, availability and performance.
• Strong experience with AWS in production environments and design for deployment on and use of Amazon services.
• Clear communication about AWS offerings, use cases and best practices, and ability to explain concepts to junior engineers.
• Extensive experience with serverless services using infrastructure‑as‑code such as Cloud Formation or Terraform.
• Security is a core focus in all development activities.
• Experience with Graph
  
  QL is a significant plus.

Competitive salary package & benefits.

DE&I;
Statement:At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We promote active inclusion, foster a sense of belonging for all, and commit to providing equal opportunities to develop and thrive. We are continuously challenging ourselves to uphold our ambitions around diversity, equity and inclusion and keep this conversation open.