Senior Software Engineer

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy‑to‑adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

This role is focused on designing, building, and scaling high‑impact solutions that improve how we develop, operate, and optimize our platform. The Senior Software Engineer will lead technical design and implementation for complex initiatives, translating ambiguous problems into scalable technical solutions and helping move ideas from concept to production. This role requires strong technical judgment, architectural thinking, and the ability to balance rapid experimentation with production rigor, reliability, and maintainability.

This role is focused on designing, building, and scaling high‑impact solutions across three core areas: customer‑facing AI innovation, AI‑driven risk and fraud, and AI‑enabled operational efficiency.

You will lead the development of AI‑powered product capabilities, helping prototype and product ionize features that deliver meaningful value to customers. This includes working through ambiguity to translate new ideas into reliable, production‑ready systems. You will also contribute to building and improving AI‑driven risk and fraud systems, ensuring solutions are accurate, scalable, and responsive to evolving threats. In parallel, you will help develop AI‑enabled internal tools and workflows that improve how we build and operate the platform, including developer experience, product development processes, and broader business functions.

• Owns the design, delivery, and operation of complex services or systems, ensuring high standards for reliability, scalability, and maintainability.
• Leads technical design for features and systems, making sound architectural decisions and evaluating trade‑offs across performance, reliability, and development velocity.
• Drives implementation of solutions that align with system architecture, product requirements, and long‑term platform evolution.
• Designs and maintains comprehensive automated testing strategies that validate system behavior, prevent regressions, and support safe, rapid delivery.
• Ensures systems integrate effectively into CI/CD pipelines with strong quality gates and reliable deployment practices.
• Establishes and reinforces engineering standards through code reviews, design reviews, and mentorship.
• Owns system reliability by defining and improving observability through metrics, logging, and tracing.
• Designs and implements alerting strategies that detect issues early and align with system SLIs/SLOs.
• Leads debugging and resolution of complex production issues, driving root cause analysis and long‑term fixes.
• Defines and tracks system‑level KPIs (e.g., latency, error rates, throughput) and contributes to defining product KPIs that measure customer outcomes.
• Ensures delivered solutions are measured, observable, and aligned with intended product and business impact.
• Collaborates closely with software engineers, product managers, and product designers to shape solutions that deliver reliable and intuitive customer experiences.
• Translates product requirements and user workflows into scalable technical designs that maintain system integrity and performance.
• Identifies and addresses technical risks, scalability challenges, and reliability gaps across systems.
• Drives improvements to system design, development workflows, and engineering practices within the team.
• Leverages AI‑assisted engineering tools to…