Backend Engineer waterloo

About Us

Teladoc Health Canada is a virtual care provider that proudly serves over 9million Canadians from coast to coast. We use proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Teladoc Health leverages more than two decades of expertise and data‑driven insights to meet Canada’s growing needs.

We’re looking for a Backend Software Engineer to join our growing engineering team and help build reliable, scalable backend systems that power our virtual care platform. In this role, you’ll work closely with senior engineers, product managers, and cross‑functional partners to design, build, and operate backend services and APIs used by critical healthcare workflows. This is a hands‑on role ideal for an engineer who enjoys learning modern backend patterns and growing their technical depth in a regulated, mission‑driven environment.

• Design, build, and maintain backend APIs and services using Java and Spring Boot, following established engineering standards, architectural patterns, and quality practices
• Work closely with product, frontend, QA, and platform engineers to clarify requirements and deliver backend capabilities aligned with roadmap and patient‑care outcomes
• Contribute to a modular, extensible API and service architecture that integrates cleanly with internal platforms and external partner systems
• Design and implement robust data‑access layers, including schema evolution, complex queries, and safe support for data migration and backward compatibility
• Apply event‑driven and asynchronous design patterns to support scalable, resilient workflows and downstream integrations
• Write, execute, and maintain unit, integration, and contract tests; actively participate in debugging, root‑cause analysis, and system reliability improvements
• Use team self‑service and platform tooling to provision, deploy, and operate services across environments, collaborating with Dev Ops and SRE where needed
• Build backend services with security, privacy, and compliance in mind, adhering to healthcare data protection requirements and internal controls
• Participate actively in code reviews, offering constructive feedback and continuously improving code quality, consistency, and maintainability
• Consistently follow documented standards for security, documentation, testing, and deployment to ensure predictable, production‑ready delivery
• Continuously learn and apply new backend technologies, patterns, and tooling that improve delivery quality, scalability, and developer effectiveness

Required:

• 5+ years of professional backend software development experience building and supporting production systems
• A bachelor’s degree in computer science, software engineering, or a related technical field — or equivalent experience that demonstrates the same depth
• Strong experience designing, building, and operating backend services and APIs using Java, Spring Boot, or comparable frameworks
• Solid understanding of RESTful API design, service‑to‑service communication, and contract‑driven integration
• Hands‑on experience with relational databases, data modeling, schema evolution, and performance‑aware query design
• Experience writing and maintaining automated tests and contributing to CI/CD pipelines
• Working knowledge of cloud‑native concepts, including containers, service configuration, observability, and multi‑environment deployments
• Strong communication skills with the ability to collaborate effectively across engineering, product, QA, and platform teams
• Practical experience with event‑driven or asynchronous systems (messaging, workflows, background processing)
• Exposure to microservices or modular service architectures with an emphasis on maintainability and operational readiness

Nice to Have:

• Experience working in regulated, compliance‑driven, or healthcare environments
• Familiarity with healthcare interoperability standards such as HL7
  
  FHIR
• Experience supporting production systems, including operational ownership, on‑call participation, or incident response

Hourly Rate Range: $60.10 to $72.12/hour

Position Type:
Net New

Work Workplace:
Hybrid (Office & Remote)

At Teladoc Health Canada we thrive on difference and individuality. Teladoc Health Canada is proud to be an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.