Partner Funding Operations Specialist

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, Dev Ops, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

We are seeking a talented Partner Funding Operations Specialist to join our growing Finance team. The right candidate is someone who is highly organized, detail-oriented, and accountable, thrives on managing multiple deadlines across systems and stakeholders, and is comfortable adapting as program requirements evolve. Your mission will be to own the operational workflow for AWS & Anthropic Funding Programs end to end — maintaining accurate documentation, preparing and submitting invoices on time, keeping internal teams current on program changes, and partnering closely with internal and external stakeholders to ensure the success of the funding completion process.

The Partner Funding Operations Specialist is responsible for managing the operational workflow for AWS & Anthropic Funding Programs, ensuring accurate documentation, timely invoice processing, and compliance with AWS & Anthropic program requirements. This role serves as a key point of coordination between internal teams and AWS & Anthropic stakeholders, requiring a high level of accountability, attention to detail, and the ability to adapt to evolving program guidelines and documentation requirements.

The specialist is responsible for maintaining current knowledge of AWS & Anthropic funding processes, communicating updates across internal teams, and helping ensure funding opportunities are executed successfully.

• Manage the end-to-end operational workflow for AWS & Anthropic Funding Programs, ensuring documentation, funding requests, and invoicing are completed accurately and on time.
• Maintain accurate client records, funding documentation, and operational trackers across internal systems.
• Prepare, validate, and submit invoices while performing quality assurance checks to ensure accuracy and compliance.
• Monitor funding program requirements, documentation standards, and process changes, ensuring internal procedures remain aligned with AWS & Anthropic expectations.
• Communicate updates to internal teams regarding AWS & Anthropic program changes, funding requirements, deadlines, and best practices.
• Coordinate approval workflows and ensure all required documentation is completed, signed, and submitted within established timelines.
• Provide clear and timely communication to stakeholders regarding funding status, outstanding actions, and project progress across all AWS & Anthropic Funding Programs.
• Build and maintain collaborative relationships with AWS Partner Development Managers (PDMs), proactively addressing issues, clarifying requirements, and requesting deadline extensions when necessary.
• Collaborate with Account Executives and cross-functional teams to resolve documentation issues, monitor deadlines, and ensure successful…