Trainmaster

The Trainmaster is responsible for managing and supervising the work of several teams in the transportation department and has a supporting role in various responsibilities related to customer service and the operation process for the railway.

Company: Sothern Ontario Railway Inc. & Goderich-Exeter Railway Company Limited
Work location: Jarvis/Stratford, ON
Status: Permanent
Salary: 90k-120k/year

• To work in a unique and stimulating field
• To benefit from a range of competitive benefits including:
• A Group Insurance Program a comprehensive coverage including health care, dental, eye care, hospitalization, disability, and life insurance.
• Telemedicine Services to our employees and their families.
• Fitness Allowance to promote your health, mental health and wellness.
• Savings Program we offer the opportunity to participate in a retirement savings plan (with a contribution of up to 6% to your RRSP
  ).you can also take advantage of a Tax-Free Savings Account TFSA
  , allowing you to benefit from tax-free savings.
• An employee and family assistance program - EFAP
• To contribute to a sustainable future, as trains is one of the most eco-friendly modes of transportation in Canada.

The Trainmaster performs the following tasks:

• Maintains a safe working environment for the entire department.
• Manages the transportation teams, plans the work to be done for the next shift, participates in the daily operation conference calls.
• Elaborates, supports, and coordinates the operations, as well as the train movements in the assigned subdivision.
• Perform various administrative tasks, reports and is rigorous with management of workforce planning.
• Coordinate the activities of the transportation department while following the collective agreement in force while being responsible for managing disciplinary issues.
• Manage the requirements of different customers in order to meet their expectations and improve the processes in place as needed, in order to exceed their expectations.
• Provides professional customer service, respects the delivery times and advises the client of any delays.
• Manages the work schedules and keeps them up to date (replacement and availability lists, controls the over time).
• Sees to the employees’ safety and makes sure that accidents are reported that safety policies are respected and that there is no negligence towards the operation rules.
• Creates different reports for company management.
• All other related tasks.

• College degree in Administration and/or in Management and/or have relevant experience in the railway industry (operations).
• Have at minimum of five (5) years of experience in the railway industry.
• Qualification in railway operating regulations () - (asset)
• Flexible with regard to working hours to be able to see all of your teams and clients.
• Supervisory experience is an asset.
• Possess great flexibility to adapt in a changing environment.
• Prepared to occasionally work outdoors in all weather conditions.
• Proficient in MS OFFICE, databases and emails.
• All other related tasks.

If selected for the role, candidates will be required to undergo a comprehensive background check, including physical examination, drug screening, criminal record verification, and reference checks.