Operations Manager

Fixed Operations Manager

Tincher Williams Chevrolet GMC is seeking a dedicated Fixed Operations Manager to lead and oversee our service, parts, and fixed operations departments. This role plays a critical part in ensuring exceptional customer satisfaction while driving operational efficiency and profitability at our London, KY location.

• Manage daily operations of service, parts, and fixed operations departments
• Develop and implement strategies to improve customer service and operational efficiency
• Lead, train, and motivate department staff to achieve performance goals
• Analyze metrics and financial reports to manage budgets and control expenses
• Ensure compliance with company policies, industry regulations, and safety standards
• Collaborate with other dealership departments to maximize overall business performance
• Maintain strong customer relationships to promote repeat business and brand loyalty

• Proven experience in automotive fixed operations management or related field
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to analyze financial data and create actionable plans
• Knowledge of automotive service and parts operations
• Proficient with dealership management systems and Microsoft Office Suite
• Commitment to delivering outstanding customer service

• Competitive salary and performance-based incentives
• Health, dental, and vision insurance options
• 401(k) retirement savings plan
• Paid time off and holiday pay
• Employee vehicle purchase and lease discounts
• Professional development and training opportunities

Tincher Williams Chevrolet GMC is a well‑established dealership committed to providing exceptional automotive products and services. Located in London, KY, we pride ourselves on a customer‑first mindset, a supportive work environment, and a dedication to community involvement. Join our team and contribute to a thriving dealership that values integrity, innovation, and excellence.