Credit Controller

Robert Half are partnering with a well-established, national organisation within the health and social care sector to recruit an experienced Credit Controller. This is an excellent opportunity to join a purpose-driven business where your work directly supports the delivery of essential services across the UK. We're looking for a proactive and resilient credit professional who has experience managing complex debtor accounts, with particular exposure to Local Authority and NHS customers .

You'll join a collaborative finance team focused on maximising cash collection, resolving queries efficiently and maintaining strong relationships with key stakeholders.

The Role Reporting into the Credit Manager, you'll take ownership of a portfolio of accounts, ensuring outstanding debt is collected in a timely and professional manner while delivering an exceptional customer experience.

Key responsibilities include:

Managing the end-to-end credit control process across a high-volume ledger. Chasing outstanding debt via phone, email and written correspondence. Building strong working relationships with Local Authorities, NHS Trusts and internal stakeholders. Investigating and resolving invoice and payment queries to minimise delays in collection. Allocating cash and credit notes accurately. Performing detailed account reconciliations. Maintaining accurate records of collection activity and debt recovery actions.

Producing regular updates on aged debt and collection performance. Supporting continuous improvement within the credit control function. About You You'll be an experienced Credit Controller with excellent communication skills and a methodical approach to problem solving. You'll ideally have:
Proven end-to-end credit control experience. Previous experience collecting debt from Local Authorities and/or NHS organisations (essential). Strong reconciliation and cash allocation skills. Advanced Excel skills, including Pivot Tables, VLOOKUP and SUMIF. Excellent attention to detail and organisational skills. The ability to build relationships while confidently managing difficult conversations. A proactive, solutions-focused mindset with the ability to prioritise a busy workload.

Experience working within a hybrid team environment. What's on Offer Up to £34,000 salary. Hybrid working. Excellent benefits package including life assurance and retail discounts. Ongoing training and career development. The opportunity to join a supportive, collaborative finance team within a growing organisation that genuinely makes a difference. If you're an experienced Credit Controller with a background working with Local Authority and NHS accounts and are looking for your next challenge, we'd love to hear from you.

Apply today or contact Robert Half for a confidential conversation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.

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