Senior Service Charge Accountant

WE ARE LANDSEC

We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life.

We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined.

This role is based at London, Victoria and offers hybrid working with a minimum of 3 days in the office.

You will join the Service charge accounting team within Group Finance, working closely with colleagues across Finance Operations, Financial Reporting, Commercial Finance as well as our Operations and site teams based at head office and at our shopping centres and office assets across the country. The team sits at the heart of the Finance department and plays a key role in supporting Landsec’s internal and external financial reporting including service charge reporting to customers.

The team culture is collaborative, supportive, and focused on continuous improvement. You will work alongside experienced finance professionals who value clear communication, teamwork, strong analytical skills, and a proactive mindset that embraces accountability and delivers positive change.

This role plays a pivotal part in ensuring service charge expenditure for our most complex assets is accurately accounted for on a timely basis, robustly governed, and transparently reported utilising systems to create streamlined processes and automation. Partnering closely with asset management, operational teams and customers, the Senior Service Charge Accountant is responsible for overseeing service charge accounting and performance throughout the year, from monthly reporting and budgeting through to year-end reconciliations.

The role supports value-for-money outcomes for customers, provides analysis and insight to drive cost control and efficiency, and contributes to the performance and reputation of Landsec’s flagship assets.

What makes this role unique? You will play a key role in ensuring service charges deliver value for money and transparency for our customers. You will gain a deep, practical understanding of how large-scale, flagship assets and shopping centres operate, from day-to-day expenditure through to long-term planning. You will work on some of the UK’s most iconic retail and mixed-use destinations (e.g. Bluewater), giving you exposure to complex, high-profile assets.

You will build strong partnerships with asset management, property management, operations and other internal and external stakeholders, influencing decision-making across the business with the ability to positively challenge. You will contribute to enhancing trust with customers and well-governed service charge processes. You will be tech-literate, proactively utilising new systems to streamline, automate and improve current ways of working, challenging the status quo.

You will be part of a team that plays a meaningful role in the performance, reputation and long-term success of our flagship assets.

• Take full accountability for ensuring service charge expenditure is accurately, consistently, and timely accounted for throughout the year.
• Prepare and post monthly Service Charge expenditure accruals, prepayments and asset-specific journals.
• Review Service Charge expenditure vs budget and challenge where appropriate, to drive cost efficiencies.
• Produce variance analysis and insight reports leveraging the new systems, conducting monthly performance meetings with key internal stakeholders, identifying risks and opportunities.
• Influence stakeholders ensuring service charge expenditure understood, prioritised and offers good value.
• Be brave enough to challenge the expenditure as part of managing and stewarding cost control to enhance…