Credit Controller

Credit Controller

Based in SW1
Temporary (approx. 3 months)
Full-time, Monday to Friday (hybrid following training)
Up to 5 years' relevant Credit Control experience

We're currently recruiting for a Temporary Credit Controller to join a busy and hardworking team based within the Media Industry.

This is a great opportunity for someone with solid, hands-on Credit Control experience who is confident managing the day-to-day fundamentals of the role. You'll be looking after a manageable ledger, building relationships with customers and helping to keep payments on track.

The role

You'll be responsible for managing outstanding customer accounts and making sure payments are received within agreed terms. This will involve regular contact with customers by telephone and email, keeping account records up to date and working with internal teams to resolve any issues holding up payment.

Your responsibilities will include:

Managing a smaller ledger of outstanding customer accounts
Contacting customers by phone and email to follow up overdue invoices
Sending invoices and statements where required
Keeping accurate and detailed notes on customer accounts
Responding to account queries and following up on outstanding issues
Working with colleagues to resolve invoice disputes and payment queries
Monitoring aged debt and escalating potential bad debts where appropriate
Maintaining accurate customer information across internal systems
Building positive working relationships with customers while remaining confident when chasing payment
Handling incoming calls and dealing with queries professionally and efficiently
Supporting general day-to-day Credit Control activity as required

About you

We're looking for someone with up to 5 years' hands-on Credit Control experience who understands the basics of managing a ledger and collecting outstanding debt.

You'll ideally have:

Previous experience in a Credit Control or Accounts Receivable role
Confidence speaking to customers about outstanding payments
Good attention to detail and accurate administration skills
Experience using Excel
Previous experience with Sage
The ability to keep organised records and manage your workload effectively
A professional and approachable communication style
The confidence to work independently while being part of a busy team

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INDLON

The Portfolio Group are acting on behalf of our client in recruiting for this position