Repairs Administrator

Location: Greater London

Job Title:

Repairs Administrator

Location:

E4 (Chingford)
Salary: £27,000 Up to £30,000 per annum (depending on experience)
Job Type: Permanent, Full-time

About the Company This is an exciting opportunity to join a well-established and fast-growing property management and lettings company based in East London. Known for their responsive, client-focused service and proactive approach, the company manages a large and diverse residential portfolio, placing a strong emphasis on professionalism, integrity, and long-term relationships. Their modern, tech-enabled approach makes them a leader in their field, with a reputation for delivering exceptional results for both landlords and tenants.

The Role We are seeking a highly organised and proactive Repairs Administrator to join the busy Property Management team. This role is essential to ensuring the smooth handling of all repairs and maintenance requests across the portfolio, acting as a key point of contact between tenants, contractors, and landlords.

Key Responsibilities
Logging and managing all incoming repair and maintenance requests via phone, email, and online platforms

Liaising with tenants to accurately assess the nature and urgency of reported issues

Coordinating and scheduling works with approved contractors and ensuring timely resolution

Tracking progress and ensuring updates are communicated clearly to all stakeholders

Maintaining accurate records of works, costs, and correspondence on internal systems

Key Skills & Experience
Previous experience in a property management, maintenance coordination, or similar administrative role

SOR knowledge and experience

Excellent communication and interpersonal skills

Proficiency with property management software

A proactive and problem-solving attitude

Please call Lizzie lee at Build Recruitment for more information