Business Administration Apprenticeship – Reddoor IT

About the Role

This is a fast paced, growing organisation delivering quality Proactive Managed IT services in and around London. Reporting to the Operations Manager the successful candidate will be responsible for the day-to-day administration of the office, assisting the Directors and Managers with all administrative tasks set.

• General office administration including greeting all visitors to the office, directing them to the correct place or person, offering tea and coffee.
• Answering telephone calls and forwarding to the relevant person or taking messages where appropriate. Creating tickets on the Autotask system from customer messages.
• General filing, scanning, printing where needed for the office.
• Look after all office supplies such as stationery, kitchen items etc and order when needed, keep all supplies fully stocked.
• Assisting the Operations Manager with administrative tasks required such as product ordering for internal office supplies or contacting suppliers where relevant.
• Gathering all invoices, arranging sign off by MD and filling accordingly.
• Assisting the Operations Manager with health and safety policies and procedures.
• Be willing to assist all Managers and members of staff with any administrative tasks to help support them in their roles.
• Taking minutes at regular monthly staff meetings.
• Booking the meeting room out for meetings.
• Run projects including change of policies, researching upcoming government schemes and laws relevant to the business.
• Responsible for packaging up parcels and deliveries, arranging courier collections and adding insurance when needed.
• Receiving all deliveries to the office and ensuring the correct process is followed.
• Updating telephone, tea, and coffee lists, assisting the Operations Manager with staff change management procedures.
• Ensure office and kitchen are kept clean, tidy, and presentable at all times, ensuring recycling policies are adhered to.
• Assist with booking/planning staff outings, parties etc.

• No people management responsibilities.

• No financial management responsibilities.

• Excellent organisational skills.
• Very strong interpersonal and communication skills.
• Polite telephone manner.
• Positive attitude and a can-do attitude
• Pro‑active, hands on and flexible attitude.
• Great attention to detail.

• A keen interest in business administration and customer service.

Red Door Managed IT Services are a Microsoft Silver partner offering a range of business level services that include the supply and support of IT, Mobile and Land communications, VoIP, and Internet Services. To find out more please visit our website