Training Administrator; Public courses), TOPRA

Training Administrator (Public Courses), TOPRA

Permanent | Hybrid working – Canary Wharf, London

TOPRA (The Organisation for Professionals in Regulatory Affairs) is the leading global membership body for regulatory affairs professionals working across healthcare sectors, including pharmaceuticals, medical devices and veterinary medicine.

We are seeking a Training Administrator (Public Courses) to provide administrative and logistical support for the delivery of TOPRA’s Essential and CRED public training courses. This role is central to ensuring a smooth and professional experience for delegates, trainers and internal stakeholders.

The post holder will manage delegate enquiries, registrations and payments, maintain accurate records in TOPRA’s CRM system, and coordinate course logistics including venues, materials and on-site support. The role also supports trainers during course delivery, assists with attendance monitoring and troubleshooting, and manages post-course activities, including certificates, feedback and record archiving.

This role suits an organised, detail‑focused administrator with strong customer service skills and an interest in training, education or events administration. Occasional early starts and travel within London will be required.

• Manage delegate enquiries, registrations, and payments
• Maintain accurate records in the CRM system
• Coordinate course logistics: venues, materials, on‑site support
• Support trainers during delivery and troubleshoot issues
• Monitor attendance, administer certificates, collect feedback
• Archive records and post‑course documentation

Entry level

Full‑time

• Human Resources
• Advertising Services