Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

🌟 School Receptionist – Full-Time.

Hours:

8:00am – 4:30pm (40 hours per week). Salary:
Competitive.

Location:

North West London. Recruiter: ECM Recruitment (on behalf of a primary school). ECM Recruitment is delighted to be recruiting on behalf of a warm, welcoming and high-achieving primary school in North West London. We are looking for an organised, confident and personable School Receptionist to join their team. This is an important role at the heart of the school’s daily operations.

You will be the first point of contact for parents, pupils, visitors and external partners — representing the school’s values with professionalism, warmth and efficiency.

As the School Receptionist, you will support the administrative, organisational and communication processes within the school and ensure that all visitors and callers receive a positive and professional experience.

• Reception & Front of House
  • Serve as the first point of contact for parents, carers and visitors.
  • Manage visitor sign‑in procedures and uphold safeguarding protocols.
  • Maintain a warm, organised and professional reception area.
  • Handle telephone and face‑to‑face enquiries promptly and professionally.
• Administration
  • Maintain manual and electronic records, ensuring accuracy and confidentiality.
  • Manage the school email inbox, responding or forwarding queries as needed.
  • Process attendance registers daily and support attendance monitoring.
  • Prepare, organise and distribute post, documents and school communications.
  • Support with organising school events, parents’ evenings, trips and staff training.
  • Provide administrative support to staff and the Senior Leadership Team.
• Communication & Marketing
  • Draft and send professional email communications.
  • Assist with newsletters, letters and digital/print communications to families.
  • Support the promotion and external communications of the school.
• Finance Support
  • Enter and manage data within the school’s finance systems.
  • Produce reports as required.
  • Assist the Bursar with payment processing and Early Years funding submissions.
• Safeguarding
  • Ensure all safeguarding procedures are followed for visitor access.
  • Be alert to unauthorised individuals and report concerns appropriately.
  • Maintain confidentiality and handle sensitive information responsibly.

• Previous experience as a school receptionist or administrator is highly desirable.
• Strong written and verbal communication skills.
• Excellent organisational skills and ability to prioritise under pressure.
• Confident user of Microsoft Office; experience with MIS systems (e.g., Arbor) is an advantage.
• High level of accuracy and attention to detail.
• Ability to build strong working relationships with staff, parents and external partners.

• Warm, welcoming and professional manner.
• Positive, adaptable and able to handle busy environments.
• Committed to safeguarding, equality and confidentiality.
• Able to use initiative and solve problems proactively.
• Calm, courteous and resilient.

• GCSE English and Maths (or equivalent).
• First Aid training (or willingness to complete it).

• Supportive and friendly staff team.
• A role with real variety and responsibility.
• The chance to be a key part of the school’s community and daily life.
• Opportunities to develop your administrative skills and professional knowledge.

📩

How to Apply

. To apply or learn more, please contact ECM Recruitment. Early applications are encouraged, as interviews may be held on a rolling basis.

Experience: Not required
Employment: Full-time
Schedule: Monday - Friday 8am - 4.30pm
Salary: £24,000 – £28,000 yearly

About ECM recruitment:
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