Community Dietetics Services Co-ordinator

Community Dietetics Services Co-ordinator

Are you highly organised, proactive, and passionate about supporting healthcare teams? Join our Nutrition & Dietetics Department as a Community Dietetics Services Co-ordinator and play a vital role in delivering exceptional care to patients across South East London.

In this dynamic role, you'll be the central point of contact for our community services - the Home Enteral Nutrition (HEN) and the Special Educational Needs & Disabilities (SEND) Dietetic Teams, ensuring smooth day-to-day operations. From managing complex administrative processes and coordinating meetings to supporting service development projects, you'll help keep our services running efficiently and to the highest standards.

You'll also:

• Lead and supervise administrative staff, fostering a collaborative and supportive environment.
• Manage budgets and resources
  , including ordering and monitoring enteral feeding supplies.
• Drive service improvements
  , streamline processes, and contribute to innovative projects.
• Work closely with multidisciplinary teams (MDT), and other healthcare providers, to enhance patient care.

This is a fantastic opportunity for someone with strong organisational skills, excellent communication, and a problem-solving mindset to make a real impact in community healthcare. If you thrive in a fast-paced environment and want to be part of a team that values respect, teamwork, and continuous learning, we'd love to hear from you!

PLEASE NOTE:
We are unable to offer sponsorship for this post

• Providing comprehensive administrative support to the HEN Team and SEND Dietetic Team, ensuring smooth day-to-day operations.
• Acting as the first point of contact for enquiries, handling sensitive and complex information with professionalism and discretion.
• Coordinating meetings
  , prepare agendas and minutes, and manage diaries.
• Supervising and supporting administrative staff
  , including line management responsibilities such as recruitment, one-to-ones and performance reviews.
• Managing budgets and resources
  , including ordering and monitoring enteral feeding supplies and overseeing stock control.
• Producing reports, spreadsheets, and presentations
  , supporting service development and performance monitoring.
• Working collaboratively with multi-disciplinary teams (MDT) and other healthcare providers to deliver high-quality patient care.

• Strong administrative experience in a busy office environment.
• Excellent organisational and problem-solving skills
  , with the ability to prioritise workload effectively.
• Confident in using ICT systems
  , including Microsoft Office (Word, Excel, PowerPoint) and patient record systems such as RiO and EPIC.
• Clear and professional communication skills
  , both written and verbal.
• Ability to work independently and as part of a team
  , using initiative and maintaining confidentiality at all times.
• A proactive, reliable, and conscientious approach to supporting service delivery.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Job description attached (with person spec)

Job Summary:

The post holder will provide comprehensive administrative and secretarial support to the Home Enteral Nutrition (HEN) Team and Dietetic Team for Children with Special Educational Needs and Disabilities (SEND) resolving day to day problems independently. Make informed decisions within area of responsibility, ensuring that agreed standards and targets are met in accordance with departmental, Trust and national standards, policies and procedures.

Act as a source of advice and guidance, and the first point of contact for enquires for the HEN and SEND Teams. Coordinate the preparation of meetings, agendas and minutes, taking appropriate follow up action as required.

The post holder will be expected to appropriately manage confidential, complex and sensitive information concerning staff and the Trust as a whole, exercising discretion and upholding high professional and ethical standards at all times.

The post holder will be a key member of the HEN and SEND Teams and will undertake roles and responsibilities in accordance with the grade and nature of the post. These will…