Executive Assistant

Overview

Lendscape is a leading technology provider to the global secured finance market. We’re dedicated to helping financial institutions unlock cash flow and provide enhanced lending experiences for their SME customers through innovative technology. Today, our technology and software underpins the secured lending offerings of over 130 banks and finance providers worldwide. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 180 people around the world.

This Executive Assistant role sits within the Executive Support function and reports into the Senior Executive Assistant. The role provides comprehensive administrative, operational, and coordination support across several areas of the organisation, enabling the smooth day-to-day running of the office and supporting effective delivery across leadership, governance, and operational activities. Operating in a fast-paced, hybrid environment, this role requires strong organisational skills, adaptability, and a proactive approach.

The Executive Assistant will manage competing priorities, anticipate needs, and support both planned and ad hoc activities, while acting as a trusted partner to senior stakeholders and a visible presence in the London office.

• Act as the first point of contact for visitors, creating a warm and welcoming environment at the front desk.
• Answer and direct incoming phone calls, emails, and inquiries to the appropriate person or department.
• Set up rooms for external meetings and organise catering as required.
• Assist with onboarding new employees, creating a smooth first-day experience, and managing an effective leavers process (clearing out lockers and keys, returning company equipment).
• Assist with the planning and execution of company events, including team meetings, training sessions, celebrations, and client-facing events.
• Provide support and office presence support for Senior EA when on leave.
• Maintain induction packs and org charts.
• Arrange and manage travel logistics for events, ensuring adherence to budget and timelines, with clear tracking and follow-up.
• Attend governance meetings and accurately take minutes, managing follow-ups and action tracking for SLT and OMT meetings.
• Support coordination of leadership offsites, town halls, and other strategic meetings.
• Drive operational efficiency by identifying and implementing process improvements across day-to-day office functions.
• Drive operational excellence by setting best practices and standards for efficiency and effectiveness.
• Act as an advocate for a positive, high-performance workplace culture, fostering collaboration and professional development.
• Be the primary provider of Executive Support to designated members of the Exco.

• Serve as the primary point of contact for building management and external vendors for maintenance, cleaning, repairs, and service requests.
• Conduct routine inspections of the office space to ensure cleanliness, safety, and functionality.
• Manage access card provisioning and administration in collaboration with WeWork and IT via Account Central.
• Manage locker allocations from assignment to deactivation, ensuring a smooth process for all employees.
• Handle incoming post, collection and distributing it efficiently twice weekly, and manage outbound post operations.

• Support in drafting, formatting, and managing legal documents e.g. contracts, NDAs, and agreements.
• Conduct legal research and summarising findings.
• Coordinate regulatory submissions, including Companies House documents and upload of legal documents to the website (Corporate Governance Statement). Diarising key deadlines and ensuring they are met.
• Facilitates document signing via Docu Sign and manages cross-functional approvals efficiently.
• Supports Data Privacy and compliance initiatives, including SAR requests and audit documentation.
• Provides administrative support for strategic projects and serves as minute-taker during incident or crisis management meetings.
• Collaborates across teams to anticipate needs, implement process improvements, and enhance operational efficiency. Finance and Operational support:
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