Band 3 Admissions Administrator - Chemotherapy Unit

Job Summary

Post will be based at Chase Farm Hospital.

Schedule:

37.5 hours per week (7.5‑hour shifts, Monday to Friday, may be required to work some weekends/Bank Holidays within a rota). We are looking for an admissions administrator in a busy clinical area to provide a front‑line reception service to the Chase Farm chemotherapy unit, delivering high‑standard customer care to patients, relatives, carers and the multidisciplinary team.

The post‑holder must proactively collect, verify and record accurate patient demographic and treatment data, ensure all admissions, discharges and attendances are recorded, and demonstrate the Trust values, responsibilities and person specification. Proven experience in a public/patient‑facing role, clear communication skills, initiative and problem‑solving ability in a clinical environment are required.

• Provide a front‑of‑house reception service for patients or relatives arriving on the unit, welcoming all visitors and directing as appropriate.
• Answer telephones and respond to patient/clinician queries.
• Ensure the bed boards are up to date.
• Organise transport bookings.
• Provide weekly and monthly activity figures to the unit.
• Provide confidential and high‑standard general administrative support to the unit.
• Ensure all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time.
• Handle incoming/outgoing post and distribute or act as necessary.
• Perform any other necessary administrative responsibilities for the unit as and when required.

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer unrivalled career opportunities and a forward‑thinking approach to working that aligns with your lifestyle. From flexible hours and generous benefits to next‑level training, we make it easier to take your career to the top.

For more information visit

Date posted: 06 February 2026

Pay scheme:
Agenda for change

Band:
Band 3

Salary: £29,651 to £31,312 a year (inclusive of HCAS)

Contract:

Permanent

Working pattern:
Full‑time

Reference number: 391‑RFL‑7759213

Job location:

Chase Farm Hospital
The Ridgeway
Enfield
EN2 8JL

• NWQ Level 3 or equivalent experience

• Previous experience of working in a healthcare setting
• Experience of working in a public/patient‑facing role
• Experience and understanding of Cerner or similar electronic patient administration systems

• Clear and concise verbal and written communication skills
• Ability to use own initiative and problem solve in a busy clinical environment
• Good level of computer literacy – proficient in Microsoft Office and database use
• Ability to work within a multidisciplinary team
• Typing and data entry skills
• Flexible and adaptable to the changing needs of a busy clinical service
• Time management and organisational skills

• Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious
• Excellent interpersonal skills with the ability to relate to people at all levels
• The ability to manage conflict and identify when escalation to senior staff is necessary

• Demonstrable ability to meet the Trust Values

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service (formerly the CRB) is required to check for any previous criminal convictions.

Applications from job seekers who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.

Royal Free London NHS Foundation Trust

Chase Farm Hospital
The Ridgeway
Enfield
EN2 8JL

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