Learning and Engagement Assistant

Your role in the JoJo story:

Do you dream of a role where you support the delivery of learning, engagement, wellbeing and inclusion activity across the business?

Working closely with the Learning and Engagement Manager, the Learning and Engagement Assistant plays a key part in coordinating learning programmes, supporting engagement and wellbeing initiatives, and helping to deliver employee communications and recognition activity.

This is a delivery-focused role, responsible for supporting the smooth and consistent implementation of learning and engagement initiatives, ensuring a positive employee experience and effective coordination across the business. Regular on-site presence is required in the London office to support workshops, engagement activity and events.

• Support the coordination and delivery of learning and development activity across the business, including workshops, training sessions and development programmes.
• Assist with scheduling training, booking venues, coordinating materials and supporting facilitators.
• Support the administration and ongoing management of learning management system (LMS), ensuring content is accurate, accessible and up to date.
• Support the coordination and administration of apprenticeship and early careers learning activity.
• Track attendance, completion and feedback for learning activity and maintain accurate learning records.
• Support compliance and mandatory training activity, including monitoring completion and following up where required.

• Support the delivery of the organisation’s induction and onboarding programme.
• Coordinate induction sessions and learning activity for new starters, including scheduling, materials and logistics.
• Maintain induction and onboarding content within the LMS, ensuring materials are accurate, up to date and values-aligned.
• Track completion and feedback, escalating issues or insights to the Learning & Engagement Manager.
• Work closely with the Recruitment Assistant and People Assistant to ensure a smooth handover from pre-start activity into induction.

• Support the delivery of employee engagement, wellbeing and EDI initiatives, working to agreed plans and priorities.
• Assist with the coordination of wellbeing campaigns, inclusion activity and awareness initiatives.
• Support engagement surveys and feedback activity, including administration, coordination and collation of results where required.
• Help maintain resources, toolkits and materials that support wellbeing and inclusive working practices.

• Support the delivery of employee communications relating to learning, engagement, wellbeing and People initiatives, including events such as fireside chats.
• Assist with preparing content for internal channels (e.g. lighthouse, email, presentations, newsletter).
• Support employee recognition activity, including coordination of awards, celebrations and values-based recognition initiatives.
• Help ensure communications are consistent, timely and aligned with JoJo’s culture and values.

• Work closely with the Learning and Engagement Manager to support priorities, timelines and delivery plans.
• Liaise with managers, employees and external providers to coordinate learning and engagement activity.
• Provide on-site support for learning sessions, engagement events and workshops as required.

• Maintain accurate records, trackers and documentation relating to learning, engagement and wellbeing activity.
• Support reporting and tracking of activity and participation where required.
• Contribute ideas to improve the delivery and effectiveness of learning and engagement initiatives.

• Experience supporting learning, engagement or people‑related activity in a People or L&D environment.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Confident communicator with good attention to detail.
• Comfortable coordinating logistics, scheduling and administration.
• Experience using learning management systems (LMS) or similar platforms.
• Confident…