Sales Operations Administrator

Location: Central London (Liverpool Street)

Contract: Permanent

Working pattern: Hybrid (3 days in the office, 2 from home)

Sector: Telecommunications

We’re looking for a highly organised and proactive Sales Operations Administrator to support our sales and commercial teams and ensure day-to-day sales processes run smoothly.

This is a varied, hands‑on role where accuracy, coordination and communication are key. You’ll play an important role in supporting sales activity from order processing through to customer onboarding and ongoing contract administration.

You’ll provide administrative and operational support across the sales lifecycle, working closely with sales, finance and operational teams to keep everything running efficiently.

Key responsibilities include:

• Processing sales orders, contracts and related documentation accurately and within agreed timescales
• Maintaining customer and sales data across CRM and internal systems
• Supporting the preparation of quotations, renewals and contract amendments
• Coordinating with internal teams (finance, operations, provisioning) to ensure smooth onboarding of new customers
• Assisting with invoicing queries and liaising with finance where required
• Preparing basic sales reports and management information
• Acting as a key point of contact for internal stakeholders on sales administration and operational matters

• Previous experience in a Sales Operations, Sales Administrator, Sales Support or Commercial Administration role
• Strong organisational skills with excellent attention to detail
• Confident communicator, comfortable liaising with multiple internal teams
• Good working knowledge of Microsoft Office (Excel, Word, Outlook)
• Experience using CRM systems is beneficial
• Ability to manage multiple tasks and priorities in a fast‑paced environment

• Proactive, reliable and well organised
• Comfortable working independently as well as part of a collaborative team
• Commercially aware with a customer‑focused mindset
• Happy working in a hybrid environment with regular office presence