Client Support Associate

We’re looking for an experienced Virtual Assistant or Client Support Associate to join our team of associates on a freelance/subcontractor basis. As we expand and take on some exciting clients in the agency and creative services space, we need someone who can hit the ground running.

Hours: 15-20 hours per week

Start date: March 2026

Location: Primarily remote (local to Tunbridge Wells/South East preferred for occasional face‑to‑face meetings)

We're looking for someone who can:

• Check in daily across multiple clients, manage project coordination and run weekly catch up meetings
• Communicate confidently with clients, handle invoicing and basic bookkeeping, and coordinate freelancers
• Be proactive in spotting ways to take pressure off busy clients and tackle varied business support tasks
• Work independently across multiple clients with different working styles and needs

What you’ll need:

• Experience working as a VA or in a similar client‑facing role
• Previous experience within an agency environment
• Strong organisational and project coordination skills, with experience managing multiple clients
• Ability to commit to daily check‑ins and respond to tasks within 24 hours
• Familiarity with tools such as Asana, Notion, Slack, Word Press, Squarespace, Quick Books, Xero and Google Workspace

This is an ideal opportunity for an established VA looking to add consistent, ongoing work with exciting new clients who value friendly professionalism, proactive support, and genuine initiative.

To apply: Please message me with a brief overview of your VA experience (particularly any agency work), your current availability, and confirmation you’re local to or willing to travel to Tunbridge Wells occasionally.