Order Administrator

As an Order Administrator at HG Walter, you’ll be right at the heart of how we keep London’s best kitchens and home cooks supplied with exceptional British meat.

We’re an independent, family‑run butcher with a reputation built on provenance, welfare and flavour. This role matters because when orders run smoothly and enquiries are handled properly, our reputation stays exactly where it belongs at the top.

• £28,000–£30,000 per year, depending on experience
• Generous staff discount on our products
• Complimentary lunch provided every day
• Company pension scheme
• Cycle to work scheme
• A front‑row seat in a respected food business supplying top chefs and loyal retail clients

• Accurately inputting and processing daily orders to ensure timely fulfilment
• Handling inbound calls and emails, providing clear information and resolving queries
• Monitoring order progress and following up to keep everything on track
• Organising credits and resolving issues quickly and efficiently
• Assisting with administration tasks that keep the office and revenue function running smoothly
• Supporting the wider team with ad‑hoc operational duties as required

• Previous experience handling high volumes of orders and enquiries
• Excellent spoken and written English, with the ability to communicate clearly and professionally
• Strong telephone and written communication skills
• Solid working knowledge of Microsoft Office
• A genuine passion for food, cooking and eating out, with an interest in quality produce and product knowledge

Working hours:

9 am–5 pm, five days per week, including some Saturdays.

If you’re ready to step into this role as Order Administrator and play a key part in how HG Walter delivers excellence every single day, we’d love to hear from you.