EA to CEO of charity | Office Manager

EA to CEO & Office Manager

Location: North London, office-based, 4-5 days per week in office
Full-time, 40 hours per week (including 1-hour paid lunch)
Travel: Quarterly Trustee Board meetings (primarily London-based, occasional evenings)

We are seeking an experienced and highly organised Executive Assistant to provide high-level support to our CEO and Senior Leadership Team. This is a pivotal, hands‑on role combining executive support, governance coordination, HR administration, and operational process improvement. Working within a children’s bereavement charity, this role requires a high level of emotional maturity, sensitivity, and discretion, with the ability to handle confidential and emotionally sensitive information professionally and compassionately.

• Complex diary and travel management for the CEO
• Preparation of briefing packs, correspondence and expense processing
• Provide wider support to the Senior Leadership Team as required

• Coordinate quarterly Board and committee meetings (agenda preparation, papers, logistics)
• Manage digital meeting platforms (MS Teams/Zoom)
• Oversee minute‑taking, action tracking and secure document management

• Manage end‑to‑end new starter administration (HRIS input, personnel files, access setup)
• Coordinate DBS checks and ensure secure, compliant handling
• Arrange inductions and mandatory training; track completion

• Map, document and improve core administrative and HR processes
• Develop templates, checklists and registers to ensure audit readiness
• Maintain accurate, GDPR‑compliant record keeping

• Act as primary contact for head office administration
• Coordinate office events and training sessions

• Proven experience supporting C‑suite or senior leaders
• Strong diary, travel and meeting management skills
• Experience supporting Board/committee governance
• Knowledge of UK DBS processes and HR/GDPR compliance
• High proficiency in Microsoft 365 and digital meeting platforms
• Exceptional organisation, discretion and attention to detail
• High emotional intelligence, resilience, and the ability to work sensitively within a bereavement‑focused environment

• Experience with in a charity
• Experience working with children and families
• Healthcare sector experience

This is an opportunity to play a central role in a mission‑driven organisation supporting children and families through bereavement. Your professionalism, emotional maturity and operational expertise will directly enable leadership to focus on delivering meaningful impact.