Operations Coordinator

T– Summary

We’re up to something incredibly exciting at T–. We’re on a mission to help leaders evolve faster than the world around them, because we believe great leadership changes people, changes business, and changes the world. We partner with organisations shaping the future to solve complex leadership challenges and develop leaders through change, growth and disruption.

Forged in the fires of startups and some of the most successful companies in the world, we specialise in developing leaders in environments of high change, growth and disruption. We work with leaders at scale‑ups and pioneering corporates, supporting them in building the great businesses of the future. With clients such as ASOS, Bacardi, BBC, Boots, Cancer Research UK, Disney, Domino’s Pizza, Google, Linked In, Loveholidays, The Guardian, Monzo, Not on the High Street, Ordnance Survey, Sainsburys, Secret Escapes and Unilever.

We’re incredibly proud of the work we do.

Through programmes, strategic offsites, events and coaching, we create spaces where leaders can learn, connect, challenge one another and grow. Alongside developing leaders equipped to drive positive change, we are passionate about accelerating inclusive leadership by bringing more voices, experiences and perspectives into the conversation.

We are a research‑led organisation. At the heart of our point of view is a deep understanding of why some leaders and organisations thrive in disruption whilst others fail. We have spoken to more than 120 organisations of 50 to 120,000 in different industries across the globe to find out what’s really going on in the minds of leaders as they navigate a time of unprecedented change and disruption.

Our culture is built on collaboration, curiosity and care. With weekly team lunches, annual offsites and regular social moments, we take time to celebrate progress and success together.

We are candid, value feedback, and actively nurture a learning culture where people are supported to grow alongside the business.

Programme management:

• Support the programme management office in the delivery of our client project plans including: scheduling and coordination for global learning programmes, working within a project plan to map out deliverables & timelines, coordinating between multiple stakeholders / team members across timezones / geographies, participant comms and support.
• Assist with programme finances including budgeting, invoicing and spend tracking
• Ensure all programme reporting documentation is kept up to date
• Assist in delivering client participant reports e.g. 360 feedback and psychometric reporting
• Create positive relationships with Changemakers for client project

Programme producer:

• Be present for client delivery sessions - both remote and in person - adding some positive energy to the mix
• In the run up to the programme, you will prepare all materials, including print, room dressing and workshop kit for our facilitators and organise the links and tools in advance
• Manage the tech for virtual programmes (Zoom / MS Teams / Slido / Miro)
• Time checks and ensuring our facilitators don’t overrun as well as listening for cues on when breakout rooms will be needed
• Setting up and breaking down rooms before and after sessions
• For in person sessions, you will organise travel, hotels, work with venues for smooth delivery and manage costs

Company operations:

• Support our Partners and team on a day‑to‑day basis with key admin including calendar management, scheduling, research, deck creation, minute taking etc
• Support the Ops Team in financial management and administration including invoice management, spend tracking, report creation
• Support with office management

People operations:

• Support the People Team in recruitment and onboarding of internal team members and our Change maker network
• Support with planning and managing internal team and Change maker events and entertainment

• 2-5 years experience in a role that includes managing projects, ideally in an administrative or client facing role
• Excellent organisational and communication skills
• Experie…