Facilities Assistant VA

Full Time | Permanent | Monday–Friday (07:00–19:00 shifts) | 40 hours per week
Salary: £30,000–£32,000

Anabas is a dynamic national Facilities Management provider specialising in delivering exceptional workplace experiences for corporate office occupiers across the UK. Our focus is simple: creating outstanding environments where people and businesses thrive.

We are currently seeking an experienced and highly customer-focused Facilities Assistant to join our team. This is a client-facing role that plays a pivotal part in ensuring a seamless, five-star workplace experience for our client’s staff and visitors.

If you are proactive, service-driven and take pride in operational excellence, we would love to hear from you.

As Facilities Assistant, you will take ownership of day-to-day floor operations, acting as a central point of contact for workplace services. You will ensure high standards of service delivery, anticipate client needs and proactively resolve issues to maintain an exceptional environment at all times.

This role requires confidence, professionalism and the ability to build strong working relationships across multiple service lines.

Full training will be provided to support your success in the role.

Take ownership of floor operations, ensuring a consistent five-star service experience

Provide proactive support and swift resolution to client teams

Build strong relationships with meeting and event hosts, agency office leads and stakeholders

Understand and anticipate client expectations to ensure service excellence

Coordinate and support all service lines operating on the floor

Demonstrate flexibility in working patterns and willingness to support tasks beyond core responsibilities when required

Experience in a customer-facing, facilities or workplace hospitality role

Confident communicator with strong interpersonal skills

Highly organised with excellent attention to detail

Solutions-focused and proactive in approach

Committed to delivering exceptional client service

33 days annual leave which includes Bank Holidays

Employee Assistance Programme

Life Insurance (1x annual salary)

Aviva Digital GP service

Cycle to Work scheme

Recommend a Friend scheme

Company events

Ongoing training and development opportunities

If you’re passionate about delivering outstanding workplace experiences and thrive in a fast-paced, client-focused environment, we would love to receive your application.