Training Coordinator

Training Coordinator

Salary banding: £27,000 - £30,000

Location:

London, EC1Y 0TW

Contract:

Full-time, Fixed term (3 Months)

Hours of work:
Monday to Friday 09:00am to 17:00pm

At Itec, we put our employees at the heart of everything we do. As an employee‑owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well‑being, and success.

To provide administrative and data support contributing to the efficiency and effectiveness of Itec’s training programmes in England.

• Responsible for working with the Manager to coordinate training programmes across the UK
• Accountable for ensuring all training materials are saved for easy access for future use
• Accountable for processing invoices, flagging up any discrepancies in a timely manner
• Responsible for collating training programme evaluation feedback and sending on to relevant team members for review in a timely manner
• Attend weekly planning meetings
• Responsible for ensuring that data and monitoring information is accurately input and contained in the CRM (Salesforce) and any other reporting systems
• Supporting the onboarding of employers and learners onto Itec skills development programmes
• Responsible, with other team members, for contacting employers, learners and facilitators to arrange training events
• Responsible, with other team members, for researching and identifying prospective new clients and passing details onto the sales team
• Identify sales and marketing opportunities and forward to the relevant department, including received enquiries through Itec marketing activity
• Accountable for providing data‑led, relevant insights and recommendations to support top level strategy
• Accountable for creating reports for the sales and marketing team on weekly/monthly basis
• Responsible for ensuring that all external materials, emails and feedback activity is of the highest quality and consistent with the requirements of Itec quality expectations
• Responsible for providing general administrative support including answering, transferring calls; general day to day offices / administrative duties, including filing, photocopying, shredding etc.
• Responsible for monitoring stock levels for printed stationery, books and marketing materials
• Ad hoc tasks to support the team and covering work for staff members, as required

• Experience of working in a target driven commercial environment
• Experience with customer service, sales, and telesales
• Experience of working with CRM
• Strong analytical and numerical skills
• Planning and organisational skills

• Experience of working across sectors and industries
• Advanced Excel user

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit‑sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you’re passionate about developing others and making a difference, we’d love to hear from you!