Client Centric Billing Co-Ordinator

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

The role

You will be supporting the London billing team in issuing bills by performing various tasks to ensure successful issuance and payment. We have a monthly target across London. Your focus will be on specific clients to enhance the billing process by ensuring all relevant client-specific requirements are met, enabling accurate billing from the start.

Our strength comes from our teamwork and working together asa highly talented and collaborative team.

Who you will work with

The billing function in London supports all partners in the London office and assists with the management of their work in progress with the purpose of drafting and issuing bills. You will be liaising with Partners, Managing Associates, Practice Assistants, as well as working alongside Billing Advisors and our Warsaw Billing Assistants and to a lesser extent the eBilling Team and our Delhi Finance Team.

What you will be responsible for

The purpose of this role is to manage the work in progress for your specific clients/Partners and support the partners and the billing team within the London Office. The role is extremely busy, and you will be required to adhere to firm policies and procedures. You need to be able to work independently as well as part of a team and be able to work to tight deadlines.

What you will do

Support and guidance to Partners

As you will be responsible for specific clients as well as an allocation of Partners, you need to be able to prioritise your workload effectively and be able to interpret various instructions. You will find you have exceptionally busy periods, particularly the last week of each month, quarter ends and year end, when overtime will be expected in accordance with our overtime policy.

Operational Activities

• Partner/ Managing Associate Billing Meetings where required
• Ensuring new matters are set up in line with client agreements
• Conducting finance review and input stages in Intapp
• Ensuring bills are prepared in accordance with client agreements and the firms processes
• Amending, authorising, finalising and emailing bills
• Collating documentation to go with bills
• Monitoring and actioning requests received via email
• Day-to-day billing support of the Partners
• Updating information within GPMS/Intapp
• Interacting with Partners, Fee Earners and Practice Assistants
• Chase outstanding draft bills (to include outstanding timesheets)
• Producing periodic reports
• Escalation of issues/problems

Tasks

• Amend attachments/breakdowns (transfers / time splits) as part of the billing process
• Prepare Matter Review Reports and Matching Excel Reports
• Prepare pre bill guides / draft invoices / breakdowns
• Amend pre bill / draft invoices / breakdowns
• Updat…