Lettings Administrator

Location: South West London

Are you an organised administrator or coordinator with a year or two of property experience under your belt? Looking to take the next step with a thriving, collaborative team where your hard work is genuinely valued?

You could join a leading residential lettings and property management specialist based in South West London, near the river.

Supporting everything from marketing to property management, this is a varied, fast-paced role perfect for someone ambitious to grow their career within the property sector.

In this important position, you will be the administrative heartbeat of the office, working closely with Property Managers. Your day-to-day will be varied, split between front-of-house coordination and essential property management support.

What you will be doing:

Property Management Support:
Assisting with maintenance coordination, liaising with contractors, arranging quotes, and keeping landlords informed.
Tenancy Administration:
Progressing tenancy paperwork, managing check-ins/check-outs, sending utility letters, and handling service charges for block management.
Marketing Admin:
Organising property photos, floor plans, and EPCs; creating brochures, updating window cards, and arranging local canvassing.
Client Relations:
Answering incoming calls, handling enquiries from landlords and tenants, and occasionally conducting property viewings.
Data & Systems:
Keeping accurate files, collating team statistics, and utilising property databases (including Reapit).

What you need:

Experience:

1–2 years of proven administrative or coordination experience within a residential lettings or property environment.
Tech-Savvy:
Strong IT skills (MS Word, Excel, Outlook) and confidence using property software (experience with Reapit is a massive bonus!).
Communication:
Exceptional customer service skills with a warm, professional telephone manner and strong written English.
Attitude: A proactive, collaborative team player who thrives under pressure, loves staying organised, and has excellent time-management skills.

Why you'll love this job:

Flexible start / finish times
Annual leave purchase scheme
Opt into comprehensive health cash plans
Benefit from the Cycle to Work scheme
Salary circa £30k depending on industry experience

If you have the relevant property administration experience and are ready for a fresh challenge in the city, we want to hear from you. Apply today