Office Manager

We are partnered with a dynamic and growing law firm specialising in sports, entertainment, and media law who are seeking an Office Manager on a full‑time, hybrid basis.

This role is responsible for the day‑to‑day operational, administrative, and office management functions of the firm. It ensures the smooth running of the office, supports the senior leadership team, and oversees key areas including facilities, administrative staff, HR processes, compliance, and internal operations.

The role combines hands‑on office management with broader practice management responsibilities, requiring strong organisational, leadership, and problem‑solving skills within a fast‑paced legal environment.

• Oversee the day‑to‑day running of the office to ensure efficiency and professionalism
• Manage office facilities, infrastructure, and relationships with building management
• Oversee office supplies, equipment, and service providers
• Coordinate office moves, refurbishments, and space planning
• Manage office security, health & safety, and emergency procedures

• Develop, implement, and maintain office policies, systems, and procedures
• Ensure consistent application of administrative processes across the firm
• Manage and support firm’s use of core IT systems and operational infrastructure including practice management and document management systems, ensuring firm is optimising use and driving improvement (with external providers)
• Manage tech upgrades and integration projects, and firm technology training and adoption agenda
• Maintain records management systems and administrative controls

• Coordinate administrative team workload allocation, scheduling, and team support
• Manage assistants to support legal recruitment processes (scheduling interviews, contracts, references, onboarding)
• Assist with staff onboarding, training, and induction logistics
• Support appraisals, performance management, and career development processes
• Promote a positive, inclusive, and high‑performing workplace culture

• Support compliance with legal and regulatory obligations (e.g. SRA, AML, data protection)
• Assist the COO and leadership team with audits, regulatory reviews, and reporting
• Manage client onboarding and KYC processes
• Assist with insurance renewals and related compliance activities
• Manage relationships with suppliers and service providers
• Negotiate contracts and monitor performance of external vendors
• Monitor office‑related budgets and expenditure
• Support financial administration processes where required

• Coordinate internal meetings, firm events, and training sessions
• Manage assistants to support business development and marketing initiatives, including:
  • Event planning and delivery
  • Editing and preparing pitches
  • Website and social media coordination
  • Legal directory and awards submissions
  • Support internal communications and office engagement initiatives

• Provide operational support to the senior leadership team and COO
• Organise monthly management team meetings, including schedule, agendas and minutes
• Assist with cross‑functional initiatives (HR, marketing, knowledge management, international matters)
• Contribute to continuous improvement of firm operations and processes

• Proven experience in office or practice management within a professional services environment
• Strong organisational, leadership, and problem‑solving skills
• Ability to manage multiple priorities in a fast‑paced environment
• Excellent communication and interpersonal skills
• Experience managing administrative functions
• Excellent IT skills and confident learning new systems
• Experience with in a law firm or legal environment
• Familiarity with legal systems, case management software, and compliance frameworks
• Interest in technology to improve operational efficiency
• Experience supporting HR processes and operational systems
• Understanding of regulatory requirements (e.g. SRA, AML, data protection)