Business Support Associate

Overview

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in‑person meetings and off‑sites, maintaining shared work spaces (i.e., printers, facilities), and managing different and conflicting objectives, projects, or activities.

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

• Administrative Services
• Attention to Detail
• Facilities Management
• Office Administration
• Prioritization
• Adaptability
• Collaboration
• Customer and Client Focus
• Planning
• Problem Solving
• Oral Communications
• Project Management
• Recording/Organizing Information
• Research
• Written Communications

Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent