Receptionist, Administrative​/Clerical

About the Role

We are thrilled to share the expansion of our London (International HQ) office, on Lime Street, as we look for a Receptionist to join our growing team.

Our reception team is a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates.

We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this diverse position.

• Welcome and greet all visitors to the firm, including clients.
• Field and redirect incoming calls as appropriate.
• Respond promptly to incoming calls and email queries.
• Manage visitor sign‑in, including contractor log, and distribute visitor passes.
• Maintain inventory and order stationery for meeting rooms and the overall office space.
• Order catering for events and meetings, and layout appropriately.
• Book meeting rooms and assist in setting up events.
• Coordinate with external vendors, contractors or catering for events.
• Conduct routine safety and maintenance checks.
• Handle incoming post, special deliveries and couriers.
• Process outgoing post.
• Log files according to the standard operating procedure.

Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:

• Has former experience in a client/customer facing environment.
• Can build rapport with clients quickly and professionally.
• Is organised and able to manage changing priorities.
• Has an approachable nature as clients and employees look to you for support.
• Is proactive with a can‑do attitude.
• Thrives in a collaborative team environment.

Full‑time, 09:00 – 17:00. This role is not a pathway to a training contract.

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows pension scheme
• Healthcare cash‑plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to work scheme
• Flu vaccinations

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and works together to achieve the best outcome for our clients. We are privileged to be an armed forces‑friendly organisation.