Administrative Assistant; Fire Safety Regulation Fire Brigade

Administrative Assistant (Fire Safety Regulation) – London Fire Brigade

London Fire Brigade (LFB) is London’s fire and rescue service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. Employing over 5000 people across our operational team (our firefighters), control (our call handlers who answer 999 calls), fire safety and our non‑operational team (our team who work behind the scenes to support our front‑line services, which includes Fleet, IT, HR, Finance, Procurement, Communications team and many more).

This role provides comprehensive administrative support to the Fire Safety Regulation team within the London Fire Commissioner, ensuring the efficient day‑to‑day running of a busy office. Based at LFB headquarters.

• Handling incoming calls, enquiries, and messages professionally.
• Providing administrative support to ensure efficient office operations.
• Maintaining accurate records, databases, and filing systems.
• Organising meetings, appointments, and events, including documentation and logistics.
• Using computerised systems to input, update, and retrieve information accurately.
• Assisted visitors and colleagues while ensuring compliance with company policies and procedures.

The postholder will prioritise workloads to meet deadlines, handle sensitive information confidentially, and work collaboratively to deliver high‑quality service. The role also requires strong organisational, communication and IT skills, along with the ability to multitask, maintain professional relationships, and contribute to a safe, inclusive and well‑managed working environment.