Office & Facilities Manager

About the Role (What you'll be doing)

As Office & Facilities Manager, you'll go beyond day‑to‑day office management to take genuine ownership of our physical workspace across two offices – London (primary) and a growing presence in Germany. This is a role with real facilities leadership: managing supplier relationships, driving cost efficiency, leading office moves and expansions, and ensuring both sites run to a consistently high standard.

You’ll be the go‑to person for everything workspace‑related, partnering closely with senior stakeholders to shape how and where we work as the business scales.

• Manage an up‑to‑date, within‑budget inventory of food, drinks, stationery, and merchandise
• Own ordering and restocking of in‑office supplies across both offices, ensuring a consistently high‑quality offering
• First point of contact for all office‑related queries, resolving issues quickly and independently
• Develop and maintain clear office guidelines and processes (e.g., meeting room usage, kitchen standards, office etiquette)
• Coordinate desk setup, laptop distribution, and first‑day readiness for new joiners
• Manage and coordinate in‑office rituals, communications, and initiatives that bring culture and team connection to life
• Partner with the People Team to support engagement initiatives and key people programs

• Primary liaison with building management, contractors, and service providers across London and Germany
• Own supplier relationships end‑to‑end, including sourcing, negotiating contracts, and managing ongoing performance
• Ensure cleaning, maintenance, security and other facilities services are delivered to a high standard and within budget
• Identify cost‑saving opportunities and efficiencies across suppliers and office operations
• Maintain health and safety standards, ensuring compliance with all relevant regulations – including jurisdiction‑specific requirements in Germany – and internal policies
• Oversee maintenance and upkeep of both office spaces, ensuring they remain functional, safe, and well‑presented

• Lead end‑to‑end office moves and fit‑outs, including scoping, vendor selection, logistics and stakeholder coordination
• Manage the build‑out and ongoing operations of our Germany office, acting as the primary point of contact for that site
• Evaluate current office space usage across both locations and recommend improvements or optimisation
• Work cross‑functionally with internal teams and external partners to ensure transitions are smooth and business disruption is minimised
• Anticipate future space needs as the business grows and proactively plan ahead

• Own and manage office and facilities budgets across both sites, tracking spend and ensuring cost efficiency
• Maintain visibility of ongoing costs, contracts, and supplier commitments
• Provide insight and recommendations to improve operational effectiveness and employee experience

• Experience in office management, facilities management, or workplace operations in a fast‑paced environment – ideally across multiple offices or geographies
• Strong experience managing suppliers, including negotiation and contract management
• Has led or played a significant role in an office move or fit‑out
• Highly organised, detail‑oriented, and able to manage multiple priorities simultaneously
• Comfortable working autonomously and taking ownership of the office environment end‑to‑end
• Strong problem‑solving skills with a proactive, solutions‑focused mindset
• Excellent communication skills and ability to work with a wide range of stakeholders

• High ownership mindset – you take pride in creating a well‑run, high‑quality environment
• Practical and hands‑on, with a bias for action
• Cost‑conscious, always looking for smarter and more efficient ways to operate
• Collaborative and approachable, with a strong focus on service and experience
• Calm under pressure and able to respond quickly to issues as they arise

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI‑assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team – all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.