Repairs Maintenance Planner

Repairs Maintenance Planner

Location:

Kingston Upon Thames

Rate:
Up to £19ph

Contract:

Temporary - 3 Months

• Scheduling appointments and managing resident diaries.
• Planning and coordinating operatives' and contractors' workloads.
• Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates.
• Raising and updating jobs on internal systems.
• Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
• Handling incoming calls and emails from residents, clients and contractors.
• Supporting supervisors and contract managers with administrative duties.
• Maintaining accurate records and ensuring compliance with company procedures.
• Assisting the wider administration team with day-to-day office duties.
• Delivering excellent customer service and resolving scheduling queries.

• Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role.
• Experience with in social housing, property services or construction is highly desirable.
• Excellent organisational and time management skills.
• Strong communication skills with the ability to liaise with a range of stakeholders.
• Ability to prioritise workload and work effectively in a busy environment.
• Good IT skills including Microsoft Office and scheduling systems.
• Strong attention to detail and a proactive approach to problem-solving.
• Customer-focused with a professional telephone manner.

Equal opportunities employer.