Medical Receptionist​/Administrator

We require a Medical Receptionist/Administrator - Mon to Fri 08:00am - 14:00pm withinitiative, drive, strong interpersonal, admin and IT skills. Previousreception/ admin and/or customer services skills are desirable. Join our happyand dedicated team providing quality care to a diverse population.

• Ensuring confidentiality
• Receiving and directing patients
• Running appointment system, surgeries and clinics
• Taking messages and details of visit requests
• Dealing with patient enquiries e.g. test results
• Register new patients following practice policy
• Removal of patient records
• Manage document management and online consultations
• Accept and log deliveries
• Follow daily reception rota
• Generate repeat prescriptions
• Familiar with EPS and online requests
• Scanning of letters and patient correspondence
• Use of computer as directed
• Use of software packages e.g:
  Microsoft Word, Excel and Power Point
• Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments
• Open post and distribute and leave private and confidential marked post in PM tray
• Attend meetings
• Attend courses as and when required by the Practice
• Check and maintain stocks of forms and stationery
• Maintenance of beverages, washing up and general tidiness of the premises
• Evening staff to ensure practice is fully vacated and all end‑of‑day checks carried out
• Receiving and checking deadlines to meet practice targets
• Photocopying, scanning and filing
• Prepare and participate in CQC inspection in conjunction with other delegated practice staff
• Admin duties including secretarial support and typing as and when required
• Support admin team and practice manager
• Ad hoc duties as and when required by the Practice

• Education to GCSE standard or Equivalent

• Reception or customer service experience, booking/appointment management, administration and clerical experience, multiple clinic management, working in a busy, high‑pressure environment, a proven track record of time management, good interpersonal skills at all levels, working in a team environment
• Experience of working in a GP practice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.