Receptionist- Part Time; ’s and ’s FTC

Receptionist
- Part Time (Thursday’s and Friday’s) 12m FTC

About BII

British International Investment (BII)is the UK’s leading development finance institution, wholly owned by the UK Government. Our primary mission is to address global development challenges through strategic investments that promote sustainable and inclusive economic growth.

BII focuses on catalysing economic development, creating jobs, and building resilient economies in some of the world's most complex and underserved markets. We invest in businesses and projects that prioritise inclusive development, environmental sustainability, and innovation.

Our approach is characterised by rigorous investment standards, high governance principles, and a commitment to delivering measurable development impact. Our team consists of highly skilled and passionate professionals dedicated to making a tangible difference globally.

We foster a collaborative and intellectually stimulating work environment that values curiosity, innovation, and professional growth. Our culture balances high performance with a strong emphasis on wellbeing, ensuring our employees can achieve their full potential while contributing to our mission.

BII at a glance:

Over 75 years
supporting sustainable business growth in developing and emerging markets

More than £9.9 billion
in net assets

1,600+businesses invested in

950,000+workers in the businesses we support

650+people in our diverse global team

Team and role overview

BII require an additional part time receptionist to join the existing team consisting of two other receptionists and the head receptionist. Working alongside the team you will support the delivery of an efficient and effective reception service that prides itself on the quality of service they deliver and ensure that all callers and visitors are handled promptly and courteously in line with company procedures.

You will be the initial voice and face of the company therefore you will need to be well presented, composed, have a clear and concise telephone manner and the ability to multitask whilst always staying proactive. This role requires a dynamic, collaborative, self-starting individual with a positive attitude and a strong work ethic, excellent communication skills, a down to earth nature whilst at the same time remaining professional.

Purpose

Following an expansion programme BII continues to grow in London and overseas. We seek an experienced and well- presented Part Time Receptionist to manage the day-to-day operation of a busy reception ensuring it meets the evolving needs of BII’s external and internal clients.

Responsibilities

Reception

• Monitor the reception email replying to messages in a timely manner.
• Meeting and greeting of clients and colleagues in a professional and polished manner.
• Escorting clients to their meeting rooms and offering refreshments.
• Monitor incoming post and courier deliveries, the use of a franking machine and ensure outgoing post is ready to be picked up every afternoon.
• Liaising with building maintenance on any jobs that need to be done.
• Collect daily newspapers from building security in the mornings.
• Ensuring kitchen area is tidy and canteen stocks are adequate, restocking when necessary.
• Booking lunches online and setting up the meeting room for lunches.
• Assisting other support staff with ad hoc duties as necessary.

Switchboard

• Handle all incoming and outgoing calls in a warm, confident and polite manner.
• Where appropriate, ensure all callers are directed to the appropriate person or department.

Meeting Rooms

• Ensure the reservation of meeting rooms is performed via Outlook calendars and managed appropriately.
• Adjusting and rearranging meeting rooms as required to ensure maximum efficiency.
• Setting up meeting rooms to the required standard and clearing down when necessary, after meetings.
• Ordering lunches, preparation and set up in the meeting room.
• Responsible for making sure the reception and meeting room areas are always neat and tidy.
• Ensure the clocks are set correctly and meeting rooms are stocked up with stationery weekly.
• Assist with internal and external conferences, functions and events and occasional out of office hours events (once or…