Programme Administrator - Foundation Programmes, Social Sciences and Creative Programmes

London College of Contemporary Arts

Role: Programme Administrator (Foundation Programmes, Social Sciences and Creative Programmes)

Department: Programme Administration

Location: Tower Hill / Aldgate

Reporting to: Team Leader – Programme Administration

We’re looking to build a team of highly organised and proactive Programme Administrators to join our Programme Administration team and play a vital role in supporting the student journey. This is a fast‑paced, varied position where you will take ownership of day‑to‑day administration across one or more academic programmes. You’ll work closely with academic teams, students, and central services to ensure that processes run smoothly, deadlines are met, and students receive a high‑quality, responsive service.

As part of a collaborative team, you’ll contribute to the continuous improvement of systems and processes—ensuring they are efficient, consistent, and fully aligned with our College regulations and academic standards.

• Act as the first point of contact for students, staff, and lecturers—providing timely, professional support.
• Coordinate teaching and timetabling support, including arranging cover and maintaining clear communications.
• Support student lifecycle processes, including inductions, timetables, assessments, and results.
• Manage assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time.
• Maintain and update student records and programme data systems with a high level of accuracy.
• Support exam boards, reporting, and data analysis, including collating attendance and performance data.
• Manage programme documentation and SharePoint folders, ensuring version control and accessibility.
• Support academic staff onboarding, including inductions, documentation, and system access.
• Process HPL invoices and liaise with finance teams.
• Work collaboratively with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience.

• Experience in an administrative role, ideally within student or programme administration.
• Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
• Strong IT skills, including MS Office and data systems.
• The ability to interpret and apply processes, policies, and complex information accurately.
• Excellent communication skills, with the confidence to engage effectively with students and staff at all levels.
• A collaborative approach and the ability to build strong working relationships.
• A student‑focused mindset, with a friendly, professional and supportive approach.
• High attention to detail, with a methodical and conscientious way of working.
• Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential.

This is a fantastic opportunity to play a key role in delivering an outstanding student experience within a supportive and collaborative team. You’ll gain exposure to a wide range of academic processes and have the opportunity to develop your skills in a dynamic higher‑education environment.

LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio‑economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process.

Please note:

For this opportunity, you must be able to prove you have the right to work in the UK. We are not a licensed sponsor.