Mail Services Coordinator

About the Role

As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor.

• Ensure that all packages received and delivered arrive the same day or advise the consignee of next‑day arrival.
• Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Check daily and replenish stationery supplies in print rooms.
• Answer common inquiries or complaints from clients, co‑workers, and/or supervisors and effectively present information to an internal group.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined SOP and Playbook as per Global aligned processes.

• Up to 2 years of job‑related experience in a mailroom.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information between team members and client.
• Enjoys working as part of a small team.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic maths skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Creating courier cost breakdowns.