Receptionist, Administrative​/Clerical

Location: Greater London

Receptionist Salary: £31,692 per annum, plus company benefits

Location:

London, EC4N 8AF
(EC2V 5HA
from mid July)

Contract:

Full Time, Permanent

Shifts:

37.5 hours per week, Monday – Friday, 8am until 4:30pm, 9am until 5:30pm and 9:30am until 6pm on a rotational basis with 1 hours unpaid break

Work model:
Fully onsite

Williams Lea seeks a Receptionist to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The primary focus of the Receptionist role is to deliver excellent customer service at all times and providing administrative and front line service to all visitors and staff.

Key responsibilities

Promptly and efficiently deal with telephone calls

Take and pass on messages accurately as required

The main point of contact for any visitor/guest or employee for the organisation

Greet and interact with visitors to the location informing the host of the guest’s arrival

Arrange travel & couriers for location with accurate vehicle and destination information

Deal with any other reception or switchboard duties as required

Continually monitor reception inbox ensuring e-mails are responded to in a timely manner

Book and allocate meeting room space on our tablets and meeting room booking system

Action any requirements for hospitality including ordering catering and presenting in the meeting room at the required times

Book fine dining, confirming menu choices and noting dietary requirements

Book meeting requirements (eg AV equipment, beverages, flipchart, screen, etc)
Action and manage promptly any changes to requirements

Troubleshoot and manage AV equipment

Assist clients with setting up teams calls

Booking in visitors and guests with the building reception/security team Liaising with office services for room set ups/furniture removal

Having an eye for detail and checking rooms are perfect each time

Car park control

Ensuring that the guests and hosts are taken care of offering excellent customer care skills at all times

Personal attributes

Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment

Exceptional customer service skills to effectively great and communicate with callers and visitors

Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors

Ability to work in a fast-paced team environment

Ability to effectively and professional communication with co-workers and clients

Attention to detail with an emphasis on accuracy and quality

Intermediate computer skills including Microsoft Word and Excel Ability to prioritize work to balance multiple projects and deadlines

Excellent verbal and written communication skills

Self-motivated and the ability to multi-task Rewards and Benefits We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays(pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our Tech Scheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.

Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme

Discounted gym memberships

Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).

Work Location:

In person
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