Optical Assistant

Optical Assistant - Central London

Flame Health Optometry is recruiting for an experienced Optical Assistant to join a long-established independent optical practice based in Central London.

This is an excellent opportunity to become part of a highly respected practice with a longstanding reputation for delivering exceptional patient care, personalized eyewear advice and high clinical standards. Combining traditional values with modern diagnostic technology, the practice provides a welcoming and professional environment for both patients and staff.

The successful candidate will work three days per week with no weekend commitment, making this an ideal opportunity for someone seeking excellent work‑life balance within an independent practice setting.

Position: Optical Assistant
Location: Central London
Employment Type: Part‑Time
Working Pattern: 3 days per week
Weekend Working: None
Salary: £26,000–£30,000 pro rata, depending on experience

As an Optical Assistant, you will play a key role in delivering an outstanding patient experience, supporting both the dispensing and reception functions of the practice.

• Assisting patients with frame selection and lens choices
• Supporting the dispensing of spectacles and optical products
• Providing exceptional customer service throughout the patient journey
• Welcoming patients and managing front‑of‑house responsibilities
• Booking and coordinating appointments
• Handling telephone and email enquiries professionally
• Maintaining accurate patient records and administrative documentation
• Supporting clinicians with the day‑to‑day running of the practice
• Carrying out collections, adjustments and minor repairs
• Ensuring the practice environment remains organised, welcoming and professional

• Previous experience within an optical practice is preferred
• Confident assisting with frame styling and dispensing
• Excellent communication and interpersonal skills
• Friendly, professional and patient‑focused approach
• Strong organisational and administrative abilities
• Able to work independently as well as part of a close‑knit team
• High attention to detail and commitment to delivering exceptional service

• Competitive salary of £26,000–£30,000 pro rata depending on experience
• Part‑time position working three days per week
• No weekend or Sunday working
• Opportunity to join a respected independent optical practice
• Supportive and experienced team environment
• Access to modern diagnostic technology and high‑quality products
• Excellent long‑term career stability within a patient‑centred setting