IBD Admin Assistant; Internal

Job Overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. The role involves efficient and comprehensive administrative support for the Inflammatory Bowel Disease (IBD) service. The post holder will work as part of the IBD team to plan and prioritise their workload using their own initiative to support a busy and expanding service.

• Record clinical telephone interactions on the PAS system.
• Provide administration support for the IBD Multidisciplinary Team (MDT) meetings.
• Maintain an efficient filing system ensuring all information is filed accurately and promptly.
• Ensure all queries from colleagues and external organisations are dealt with quickly and efficiently.
• Assist in the preparation and planning of patient information leaflets, clinical literature, teaching materials and other literature, under the guidance of the IBD Team to ensure leaflets are available, up to date and relevant.
• Be proficient at using all hospital IT software packages.

• Proficiency in hospital IT software packages.