Campus & Student Services Coordinator

Location: Greater London

Campus & Student Services Coordinator Skip to main content# Careers at GIACampus & Student Services Coordinator page is loaded## Campus & Student Services Coordinator Apply locations:
London, United Kingdom time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R0011434

Job Overview The Campus & Student Services Coordinator serves as a key operational and student-facing representative for GIA’s London campus and acts as a central point of coordination for student services, campus operations, front-of-house management, facilities coordination, and administrative support. Reporting to the Senior Manager, Admissions and Administration, this role plays an important part in ensuring a professional, welcoming, efficient, and well-managed campus environment that reflects the Institute’s standards and values.
Based at GIA’s new Canary Wharf campus, the role requires a highly organised and proactive individual capable of working independently, exercising sound judgement, managing competing priorities, and building strong working relationships with students, visitors, vendors, building management, contractors, and internal stakeholders.## Campus Operations & Front of House
* Serve as the first point of contact for students, visitors, vendors, and stakeholders attending the campus, ensuring a professional and welcoming experience at all times.
* Manage the reception and front-of-house function efficiently, handling telephone, email, and in-person enquiries in a timely and professional manner.
* Ensure professional, efficient, and responsive campus experience for students and visitors.
* Conduct pre-arranged and ad hoc campus tours and meetings with prospective students and applicants.
* Coordinate and manage student swipe card access, including issuing, recording, monitoring, and deactivating cards as required.
* Coordinate incoming and outgoing mail, courier services, and campus deliveries while liaising with building management and service providers.
* Build and maintain effective working relationships with students, internal departments, building management, vendors, contractors, and external stakeholders.## Student Services & Campus Administration
* Serve as the primary administrative point of contact for student day-to-day operational and administrative queries, escalating issues where appropriate.
* Support student lifecycle processes including enrolment coordination, registration support, record-keeping, and accurate data entry within Workday and other company systems.
* In coordination with the Admissions Team, prepare and issue registration confirmation letters for newly enrolled students.
* Assist with walk-in enquiries from prospective students, providing accurate information regarding GIA programmes and directing enquiries appropriately.
* Provide basic pastoral signposting and direct students to appropriate internal or external support resources when required.
* Support continuous improvement of campus administrative and student service processes.
* Maintain accurate student and administrative records while ensuring confidentiality and compliance with company standards.## Facilities & Operational Coordination
* Act as the primary day-to-day liaison with Canary Wharf building management regarding facilities, maintenance, access, and operational matters.
* Coordinate contractor and vendor access to the campus while ensuring compliance with building and security protocols.
* Identify, report, monitor, and coordinate timely resolution of facilities and operational concerns impacting the campus environment.
* Own the coordination and management of campus office supplies, inventory monitoring, and vendor ordering processes.
* Exercise sound judgement in prioritising operational matters and escalating issues appropriately.
* Support the effective day-to-day operation and presentation of the campus environment.## Events, Administration & Finance Support
* Coordinate and support the planning and delivery of campus events including Open Days, graduations, student activities, and career fairs.
* Assist with invoicing, expense coordination, and basic financial administration tasks using Workday and other internal…