Office Manager​/Executive Support

Responsibilities

• The Office Manager / Executive Support role is responsible for ensuring the smooth, safe and efficient running of the office, while also providing high-quality executive and administrative support to senior leader(s)
• This position acts as a key point of contact for employees, suppliers, building management and senior stakeholders, ensuring the office environment is well maintained, compliant, welcoming and aligned with business needs
• Oversee the day-to-day running of the office, ensuring facilities, meeting rooms, communal areas and office equipment are fully operational and well maintained
• Carry out regular office checks, including health and safety walkarounds, meeting room readiness checks, IT functionality checks, temperature monitoring, supplies replenishment and general office condition reviews
• Manage office consumables, including food and drink, stationery, merchandise, cleaning supplies and other office items
• Track office expenditure and support budget control for office-related spend, manage office subscriptions, licences and recurring services. Raise purchase orders, receipt invoices and maintain accurate procurement records
• Act as the first point of contact for employee queries relating to the building and liaise regularly with building management, security, reception, contractors, cleaners, suppliers and neighbouring tenants
• Track building or office snags and coordinate resolution with the relevant parties
• Lead and support office improvement projects from initial research through to implementation including supplier quotations, employee feedback and providing recommendations
• Welcome guests and provide a professional, friendly front‑of‑house experience and manage all aspects of the visitor process
• Support all team members with hospitality requests for external meetings
• Process incoming and outgoing mail and arrange couriers and deliveries as required
• Act as the Health and Safety (H&S) lead for the internal office environment, including managing H&S audit processes, including office risk assessments, fire risk assessments and general H&S audits
• Schedule planned preventative maintenance, servicing and contractor visits
• Manage contractors on site, including obtaining necessary permissions and building access
• Arrange employee H&S training, including first aiders & fire wardens
• Act as Head Fire Warden, reporting to the building’s Chief Fire Warden during evacuations, recording drill attendance and communicating fire consultant findings following fire drills
• Provide high‑level executive assistant support included complex diary management, travel coordination and meeting support
• Act as a key point of contact between executives, internal teams and external stakeholders, ensuring professional and timely communication
• Prepare, edit, and manage correspondence, presentations, reports, and other business documents with a high degree of accuracy and confidentiality
• Organise and coordinate meetings, including agenda preparation, action tracking, and follow‑up on key deliverables
• Manage competing priorities, anticipate executive needs, and proactively resolve scheduling or operational challenges to maximize efficiency
• Carry out research tasks/special projects as required
• Reconcile corporate card transactions and process expenses for senior leader(s) and relevant team members
• Deliver general administrative support including scanning, shredding, printing, binding and document production, proofreading
• Provide holiday cover for EA to CEO
• Contributing to internal comms initiatives including maintaining ‘virtual noticeboard’, promoting engagement activities, weekly updates on Teams, and managing regular comms touchpoints including CEO Connect, SLT Connect and supporting at monthly all‑hands
• Act as an advocate for team engagement initiatives, proactively contributing ideas and execution
• Manage ad hoc onsite internal company events
• Supporting team members with board meetings, other internal meetings and external event arrangements
• Support HR onboarding/offboarding and HR projects

We’re looking for people who share our passion for connecting communities, driving innovation, and delivering…