Veterans Service Administrator

Main duties of the job

The post-holder will support the management of the administrative function within the Op COURAGE Veterans Mental Health and Wellbeing Service in order to provide an efficient and effective service.

This includes a high level of prioritising and organisational skills to ensure administration targets are met. This to include swift and accurate administrative processing of referrals into the Service, co‑ordination with triaging clinicians, and liaison with patients, referrers, services including GP, as well as the significant others of patients.

You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.

You should be able to work autonomously as well as part of a team. You should be able to demonstrate good verbal and written communication skills.

It is essential that you have experience in minute‑taking and using Excel to intermediate level, along with good attention to detail.

This role involves working with refugees from Afghanistan. It is a role requirement that the successful applicant can speak Dari and/or Pashto.

• Evidence of good general education to include GCSE or Equivalent in Maths and English. HNC Level in Administration or equivalent experience within an admin environment
• Interest in continuing professional development

• Diary Management
• Use of MS Office Software to intermediate level, to include Excel, Outlook and PowerPoint.
• Good communication skills, both verbally and in writing
• Proven ability to allocate work systematically and prioritise workload
• Ability to work in a challenging environment and as part of a team
• Ability to work on own initiative and be proactive in problem‑solving.
• Ability to speak Dari and/or Pashto to a fluent level

• Substantial experience in a secretarial/administrative role
• Experience of servicing/minuting meetings
• NHS experience
• Experience of working in a mental health environment

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£34,186 to £37,389 a year inclusive of HCAS

Permanent

Full‑time

455‑NLFT‑0890‑A

NHS Discounts, generous annual leave, NHS pension scheme, excellent internal staff network. We promote flexible working and support staff with a range of health and well‑being initiatives.

You may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey, or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.