PA & Member Services Officer

Personal Assistant and Member Services Officer

As one of three Personal Assistant and Member Services Officers, you will provide wide‑ranging, proactive support to Members of the City of London Corporation, with a particular focus on member services activities.

You will lead on our ongoing Member Learning & Development programme, enabling Members to deliver the best possible work for local residents, businesses and visitors. In line with the Member Learning and Development Strategy 2025‑2029, this includes identifying essential, recommended and requested training needs, monitoring participation and ensuring that the programme achieves value for money.

You will also act as a seconder to officers supporting our Standards regime, helping to arrange meetings, circulate information and serve as a first point of contact.

Other key duties include clerking the dedicated Member Development & Standards Sub‑Committee, preparing reports, agendas and minutes, and providing governance advice.

You will administer, implement and develop Member privileges policies, such as the Member Allowance Scheme or the Member Transport Policy, helping to manage these at a day‑to‑day level and to amend or establish new policies where necessary.

Additionally, you will support your PA and Member Services Officer colleagues in providing personal assistance, administrative and diary management support to senior elected Members of the Court of Common Council where required.

• Demonstrable experience in the creation, delivery and administration of learning and development programmes in a comparable setting.
• Highly organised yet flexible with initiative and the ability to work autonomously.
• Proficient in the Microsoft Office suite and other administrative systems.
• Excellent communicator, capable of producing minutes, briefings and correspondence, and advising senior people from a range of backgrounds.

• Competitive salary.
• Membership of the Local Government Pension Scheme.
• All‑round life‑improving benefits, including interest‑free season ticket and bicycle loans and discounts on health, wellbeing, arts and culture.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.