Receptionist – Head Office

Location: Planet Education Network (PEN) – Head Office

Employment Type: Part Time - On-Site (
Saturday – Sunday: 8:30am – 4:30pm and Monday – Tuesday: 5:00pm – 9:00pm)

Planet Education Network (PEN) is a dynamic and growing organisation dedicated to supporting the delivery of high-quality education. Our Head Office serves as the operational hub for internal teams, external stakeholders, and student-facing services. We are committed to maintaining a professional, welcoming environment that reflects our values of integrity, service, and excellence.

We are looking for a professional, organised, and approachable Receptionist to join our Head Office team. As the first point of contact for visitors, staff, and students, the Receptionist plays a key role in ensuring a smooth and efficient front‑of‑house operation. This position also involves light administrative duties, meeting room coordination, stock control, and general support to senior management.

• Greet all visitors, students, and staff in a courteous and professional manner.
• Manage incoming calls and emails, redirect queries as appropriate.
• Maintain a clean, organised, and welcoming reception area.
• Issue visitor passes and monitor access in line with security protocols.

• Provide students with clear directions to their assigned university floor or department.
• Offer general guidance on finding the correct office, classroom, or course‑related area.
• Ensure students sign in where required and have appropriate access.

• Manage bookings and setup of meeting rooms.
• Ensure rooms are clean, well‑equipped, and ready for use.
• Assist with meeting logistics including refreshments and materials when needed.

• Provide basic administrative support including document handling, scheduling assistance, and internal coordination.
• Maintain professionalism and discretion when handling sensitive information.

• Monitor stock levels of office supplies, stationery, and refreshments.
• Keep accurate inventory records and manage replenishments efficiently.

• Perform routine administrative duties such as photocopying, scanning, filing, and data entry.
• Support internal communications and assist with organising office events or staff meetings.
• Coordinate courier services and incoming/outgoing mail.

• Ensure compliance with health and safety procedures in reception and shared spaces.
• Report any facilities issues or safety concerns to the appropriate department.
• Support emergency and evacuation protocols when necessary.

• Previous experience in a receptionist minimum 1 year, administrative, or customer‑facing role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a professional and friendly approach.
• Highly organised with good time management and attention to detail.
• Proficient in Microsoft Office (Word, Outlook, Excel).
• Ability to handle multiple tasks efficiently in a fast‑paced office environment.
• Professional appearance and attitude.
• Experience in an educational or corporate setting.
• Familiarity with basic front‑desk systems and visitor protocols.

• A professional and supportive working environment.
• A key role within a respected and growing organisation.
• Opportunities for growth and development.
• Annual leave (7.2 weeks)
• Company Sick Policy.
• Statutory maternity/paternity pays.
• Training and self‑development opportunities.
• Grocery discounts
• Cycle to work
• Investing and savings opportunities