Personal Assistant​/Team Assistant - FTC

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

• Generous salary which is reviewed annually. This role pays up to £45,000 dependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Flexible working and SMART working schemes – because we believe in work life balance
• Funded training and development – because we believe in our people
• Celebrating your anniversaries – because we value loyalty and commitment
• Annual STAR awards
• Blue Light Card (amazing discounts online and on the high street)
• Free laser eye treatment for you and 20% discount for friends and family
• Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
• Enhanced maternity and paternity leave
• Cycle to work scheme and season ticket loan

To provide proactive, professional PA support to the UK Managing Director and members of the UK Leadership Team (UKLT) by ensuring all meetings, travel arrangements and bookings are managed effectively and efficiently. To work alongside the Group Executive Assistant on a daily basis on the proactive management of workload; ensuring all working relationships are well managed and receive the highest level of attention and support.

The role requires exceptional organisation, strong judgement, and the ability to anticipate needs, prepare materials, and respond confidently on behalf of senior stakeholders. This position follows the company’s hybrid policy of two office‑based days per week (adjusted for part‑time hours).

• Day to day diary management; liaising with internal and external meeting arrangements and making decisions on priority
• Preparing draft documents for review, using MS Office
• Travel arrangements, travel and hotel bookings and ensuring proactive arrangements are made to ensure best use of time and money
• Administration in relation to travel and expenses where required
• First line response for all incoming mail to the UK MD/UKLT members
• Preparing draft responses for patient compliments and complaints sent directly to UK MD
• Liaising with wider stakeholders to prepare agenda’s, supporting packs, taking minutes and distributing minutes for internal meetings
• Supporting members of the UKLT on projects
• General event planning for the UKLT team including Christmas parties etc

• First port of call for all office queries/issues in agreed offices
• Monitor post and deliveries to the office, scanning and sending on to recipients
• Liaison with Facilities Manager & maintenance contractors attending site
• Monitoring hot desks, ensuring equipment is in place and liaising with IT as required
• Route all physical post to the correct department
• Hospitality – reception, refreshments for meetings/visitors, catering, kitchen. Arrange & provide lunches/refreshments where needed
• Running of the office: looking after boardroom bookings, stationery orders, photocopiers/printers, cleaner management
• Meeting room management
• Support for key meetings being held in the Central London/North London & Manchester office where required
• Any other ad hoc tasks as reasonably required within the scope of the role

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.